|25 Aug 2012||#1|
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BSOD bugcheck 0x0000000a on Startup Causes Automatic Restart
I'm getting an error during startup causing automatic restart. The error occurs shortly after I sign on. The error I'm getting is:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0xfffff80000000240, 0x0000000000000002, 0x0000000000000000, 0xfffff800036860fa). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 082512-33150-01.
Can any one tell me what this is and how to fix it?
Attached is the SF Diagnostics.
|My System Specs|
|25 Aug 2012||#2|
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You have given us several reports, most were inconclusive, one however gives this as the cause.
Mfefirek.sys file descriptionProductname:SYSCORE Description:McAfee Core Firewall Engine Driver Company:McAfee, Inc. File size:Various
This is the action that you should take to prevent further BSODs,
Make a system restore point, so that we can restore everything if necessary.
Uninstall your anti virus and replace with Microsoft Security Essentials and for a weekly scan Malwarebytes.
If you continue to get BSODs, we will start with a driver verifier, test.
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).
In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .
Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.
Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).
If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable
|My System Specs|
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