BSOD on startup, error 0x0000009c (hardware)

So I woke up the other day to find my computer unresponsive. I restart, it gets to the Windows load screen and BSODs with 0x0000009c. I've seen this before when I overclock too high so I reset the OC to stock and try again...same thing happens. So I go into the BIOS again and reset everything to default and try again...same thing happens. Then I start to unplug all my USB devices...same thing happens. Then switch out my video card with a different one and put it in a different pci-e slot...same thing happens. Then I remove all of my RAM and test it one stick at a time...same thing. Then I disable all on board hardware (SATA, USB, Audio, etc)...same thing. I tried to use my Windows install USB to reinstall Windows. It gets to the same load screen and BSODs. I've tried to go into Safe Mode but as it loads the drivers it BSODs at classpnp.sys. I've read up on this driver and found a lot of people have had the same issues but it's always something different (i.e. different pieces of hardware). I do not have a Windows 7 install disc to try and see if I can install it that way but I may be able to burn it in the next few days. I've ran Memtest87 and my RAM passed. I took my mobo out of my case and removed the CPU and X79 chipset and looked for any burns or anything odd but found nothing weird.


Please please read what I have posted above before you give me recommendations. I can't tell you how many people on other forums have told me to do something that I have already done. I'm already frustrated so please don't frustrate me more

Hello, and welcome to the forums. Please follow these posting instructions http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

I can not boot into Windows so therefor I can not download your exe.

Killbuzzjrad said:

I can not boot into Windows so therefor I can not download your exe.

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Can you get into safe mode? Turn on your PC and constantly press F8 and select Safe Mode With Network?

Nope. Please read my post.

Killbuzzjrad said:

Nope. Please read my post.

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Can you take a picture with a camera or otherwise of the BSOD when you get it?

I will try, but the BSOD only happens for a split second, then it goes black. Also, I need to let Memtest to finish. I haven't tested all of my RAM at once. All that I can tell you is that the error code is 0x0000009c and when I run it in safe mode it gets to classpnp.sys before it BSODs.

Okay, finish the ram test, and try to take the picture. If you can't get it, I'll have another suggestion ready.

Safe Mode






I also got a video uploading showing what is going on.

Don't mind the "CPU Fan Error". I didn't have one of the fans connected.

BSOD - YouTube

I honestly have no idea. I think this is the only thing you can do.
http://www.sevenforums.com/tutorials/3413-repair-install.html

Ya, I'm stumped. I actually think it might be the motherboard. I'm going to contact ASUS tomorrow and see if they have any answers and to see if it can be RMAed.

Well I got a new board from ASUS and it still won't let me boot into Windows or install Windows. I've tried different hard drives but nothing works. I have even tried to boot into Ubuntu but it won't load either. Any suggestions?

Killbuzzjrad said:

Well I got a new board from ASUS and it still won't let me boot into Windows or install Windows. I've tried different hard drives but nothing works. I have even tried to boot into Ubuntu but it won't load either. Any suggestions?

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Then it's definitely a hardware problem. A serious problem. Have you tested your HD, RAM?

STOP 0x0000009C: MACHINE_CHECK_EXCEPTION

Usual causes: Hardware error (similar to STOP 0x124) BSOD Index

Take a look at this for an insight http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html

koolkat77 said:

STOP 0x0000009C: MACHINE_CHECK_EXCEPTION

Usual causes: Hardware error (similar to STOP 0x124) BSOD Index

Take a look at this for an insight http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html

Click to expand...

This is why I'm not an expert