New, self-built PC keeps getting BSOD at random intervals.

Dywindel · 26 Aug 2012

Hi,
I've recently bought and put together all the components for a high-spec PC (The Specs should be on my account). However, I keep get BSOD with several different errors at random intervals that can sometimes be days apart from each other. These errors include:

Kindel_Data_Input_Error
Bad_System_Config_Info

And at one point I manage to take a picture of the specific numbers that appeared at the bottom of the blue screen:

*** STOP: 0x000000F4 (0x000000000000003, 0xFFFFFA800DAF0B30, 0xFFFFFA800DAF0E10, 0xFFFFF800033D7510)

There are three situations when the system would crash:
1. The start-up bar and all windowed programs would become unresponsive, but the mouse would still be movable, then, after a while, it would Blue Screen.
2. Whilst running chkdsk on start-up, it would get about half-way through and then Blue Screen.
3. Sometimes, after BSOD, the BIOS would fail to recognize my SSD Drive (I would have to go into boot menu and select it - Although I've heard this could simply be a common problem with the BIOS and the type of SSD I have).

So far all I've done is replace the cables connecting the SSD to the motherboard. I have also re-installed windows four times due to these blue screens.

If anyone could pinpoint the problem I'm having, that would be fantastic as I could easily replace any component within the PC as it's still under the thirty day warranty. The system information should be attached below.

Thanks,
Luke

Arc · 26 Aug 2012

Hello Dywindel, welcome aboard. :)

There is no dump file included in the zip you supplied. It would be better if you provide the dumps too.

Apparently it is seeming that your SSD is keeping terminated. What is the driver you are using for Agility 3 (Marvell most probably?)? I would suggest you to use Microsoft's default drivers.

Dywindel · 26 Aug 2012

I did run the dump program, but there were no dumpfiles saved on the system. However, I think I might see the problem because when I installed the drivers for the Gigabyte motherboard, I installed all that were available (Both Marvell and Intel for the SATA RAID). I also had trouble installing the VGA driver and the Preinstall drivers (VGA wouldn't install because I said I didn't have the hardware and I wasn't sure what to do with the preinstall drivers).

Arc · 26 Aug 2012

If you have installed the both, there may be a conflict. Get rid of either one. As Agility 3 SSD drives are auto detected during installation, the best is to not use any.

Dywindel · 26 Aug 2012

How do I uninstall the SATA RAID drivers?

Arc · 26 Aug 2012

Stay here, I am asking help from our hardware experts :)

Dywindel · 26 Aug 2012

Okey Dokey. I just did a Memtest with 2 passes and no errors, but I'll keep waiting. I don't mind reinstalling windows again and wiping the hard drive and reinstalling all the drivers, if this would be easier.

essenbe · 26 Aug 2012

If by preinstall drivers you are refering to drivers you install before installing Windows, that is not necessary unless you are running raid. Windows has it's own AHCI drivers. After installation, you can install the other drivers, preferably from Gigabyte's web site as they are usually more current than the drivers on the disk. If you are not running raid, there is no need to preinstall drivers. Your SSD should be installed to the Intel Port 0 or 1. Install windows with only the SSD connected. After installation, connect any other hard drive you may be using.

Also, insure you have the latest firmware for your SSD.

Dywindel · 26 Aug 2012

Ah, Okay. I'm only using one SSD drive, not two, should I not install the SATA RAID drivers at all?

essenbe · 26 Aug 2012

If you are connected to the Intel sata port 0, you can install the IRST (Intel raid) driver after installation of Windows. That contains IaStor.sys which is Intel's AHCI driver. That will put your SSD using IaStor for the AHCI driver. I don't have an Agility SSD but, that is the AHCI driver I use, as it seems to give me better performance. But, not before installing Windows. But, make sure you have only the SSD connected when doing the install.