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#1
Black screen crashing
Hey guys hoping for some help as i'm really stuck and frustrated
Basically while gaming or sometimes even just on the desktop the computer will just black screen causing me to hard restart also get a sound loop if im gaming
I thought it may have been a harddrive issue at first but have brought a SSD last week installed and the problem still persists
I am now hoping its a PSU issue but not to sure as its only a crappy 650w PSU
Here are few dump errors which are always in bluescreen viewer;
dxgkrnl.sys+5d000
dxgmms1.sys+37dc0
nvlddmkm.sys+d431a4
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8008AE5010
BCP2: FFFFF8800FD751A4
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
crash address being ntoskrnl.exe+7f1c0
The temp on the CPU is fine (Noctua cooler) same said for the GTX480 (Zalman cooler never goes about 70c)
It always seems to happen most during cinematics in sleeping dogs
I'm really confused and frustrated any info or advice is appreciated!