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Windows 7: BSOD 1000007e while playing GW2 and others.

26 Aug 2012   #1
cyldman

64
 
 
BSOD 1000007e while playing GW2 and others.

Greetings Fellows.

So today I formatted my computer, and, I think I had this issues some day before the format but I am not sure.

Basically the imagine goes all distorsed for 1second in guild wars 2, then I get a BSOD and a reboot.
Sometimes, the computer just reboots without no error message.

I use windows 7 64 bit, and my ati drivers are 12.6. I know 12.8 are there already there, but I tried both before format and I have the error.
I had a BSOD before format that was bsod machine check exception.
Lately I opened my computer for a cleanup including cleaning my graphics card.

Please guys, I hope you can help me out, I already updated motherbord drivers,
I tried 12.6 and 12.8 (before format) I formatted my pc, etc. I don't know what else to do.

Assinatura do problema:
Nome do Evento de Problema: BlueScreen
Versão do SO: 6.1.7601.2.1.0.256.1
ID de Região: 2070
Informações adicionais sobre o problema:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80002FB9617
BCP3: FFFFF8800210D2B8
BCP4: FFFFF8800210CB10
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Ficheiros que ajudam a descrever o problema:
C:\Windows\Minidump\082612-32214-01.dmp
C:\Windows\Temp\WER-36691-0.sysdata.xml
Leia a nossa declaração de privacidade online:
Declaração de Privacidade do Windows 7 - Microsoft Windows
Se a declaração de privacidade online não estiver disponível, leia a declaração de privacidade offline:
C:\Windows\system32\pt-PT\erofflps.txt

I know its in portuguese but please guys, I don't what else to do, I think this might be a hardware issue,I have this computer for 2 and a half years and I didn't change anything in it.
If I can do anything else please tell me.

Edit: I am now installing direct x 9 drivers (94.9MB) cause I did not have any.
I am not sure if that is the issue, but I will update this accordingly if it still happens.


My System SpecsSystem Spec
.
26 Aug 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Welcome aboard, cyldman.

First uninstall your ATI display drivers and reinstall it. While reinstalling, install the display driver only, not the Control Center.

if still it keeps crashing, shift to an older version of ATI display driver that worked.
My System SpecsSystem Spec
26 Aug 2012   #3
cyldman

64
 
 

Hey, So far its working cause of Directx! if it keeps crashing i will try that.
My System SpecsSystem Spec
.

27 Aug 2012   #4
cyldman

64
 
 

Hey,so I'm still having the same issue, alot of BSOD.

I see people at GW2 having this problem, i'm not sure if its on their end.

I used driver sweeper to unistall my drivers and i used 12.4 which I had 0 problems, but I still have these BSOD.

what else can I do?
I kinda need the control center...
My System SpecsSystem Spec
27 Aug 2012   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

cyldman, if possible upload the dump files following http://www.sevenforums.com/crashes-d...tructions.html .
My System SpecsSystem Spec
27 Aug 2012   #6
cyldman

64
 
 

Hello Arc, Sorry for not following that rule, I am just in a lot of stress and I'm trying to get this solved that I didn't even read this properly.
I added the dump files as requested using the SF Diagnotic Tool.

I also noticed that even when Guild wars 2 is minimized, I do get the error, this time some glitches in the screen, another BSOD and went black.

This really seems to have something to do with the graphics, but I'm not sure what to do, since I downgraded to 12.4 which worked perfectly fine to me.
I should probably test in another game and I will probably if this keeps on.

If any can tell me any extra information, I would appreciate it.
My System SpecsSystem Spec
27 Aug 2012   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello cyldman, I would suggest you to first uninstall you AMD display driver totally, and then install an older one that worked. During the installation, dont install the Catalyst Control Center, just install the display driver.

You are to update your intel processor driver, too. Go to http://downloadcenter.intel.com/Default.aspx to get it.

Update your other hardware drivers like Sound, Raid, etc.

Download and install Speccy - System Information - Free Download, check the system temperature, including the Graphics card temperature.

Clean all the dust accumulated inside the computer. Reseat all the memory modules, all the sata and power cables.

If all these fails, try removing the GFX card and see if it works or not.
My System SpecsSystem Spec
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 BSOD 1000007e while playing GW2 and others.




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