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Windows 7: BSOD - Dell XPS 17 (l702x) - W7 Ult 64-bit - Various bug check values

10 Sep 2012   #11
Clickfinity

Windows 7 Ultimate 64-bit Service Pack 1
 
 

Okay, we've had some more BSOD's so I've enclosed a new package with the latest dumps.

Whilst I've been away from the thread I've also removed both memory sticks 2 x 4GB and reinstalled stick 1 into slot A - BSOD - moved it to B - BSOD - stick 2 into slot A - BSOD - moved to B - BSOD - so it's happening with both sticks in both locations so does this rule out memory as a possible cause?

Once again, any help you can offer to resolve it would be very welcome.

Thanks,
Shaun


My System SpecsSystem Spec
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11 Sep 2012   #12
FredeGail

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Well, excellent troubleshooting indeed. Though, if you could do it with Memtest86+ it'll be perfect. Your method is also included here, a bit different though.

Combining your crash dumps and the general view of BSODs culprits, I'd suggest you to have a look at your memory, the sticks. Through decades people have been using the bootable tool called Memtest86+ and it's basically very unique in these manners.
Be sure to check your warranty rules and regulations before opening your case.
* Memtest86+ is USB-ready, and can be booted directly from it. Download the flashdrive wizard.
* To ensure that either your sticks OR your motherboard slots are broken, it's necessary to do the below procedure-
* Pull out all sticks except ONE, scan it.
* If no errors, pull the scanned stick into another slot.
* Proceed like this until you've scanned all sticks individually, and all the slots.
Best Regards,
Frederik.
My System SpecsSystem Spec
11 Sep 2012   #13
Clickfinity

Windows 7 Ultimate 64-bit Service Pack 1
 
 

Thanks for the prompt reply Frederik - I'll give that a go tomorrow night (presumably it's an exhaustive test and will take most of the evening?).
My System SpecsSystem Spec
.

12 Sep 2012   #14
FredeGail

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Yeah it takes a while. Just leave each test running for 7 tests.

Best Regards,
Frederik.
My System SpecsSystem Spec
12 Sep 2012   #15
Clickfinity

Windows 7 Ultimate 64-bit Service Pack 1
 
 

Okay, I've run one stick through both slots (7 passes and no errors for each test).

It took flippin' hours and hours though so I'll do the other stick tomorrow night and report back.
My System SpecsSystem Spec
13 Sep 2012   #16
FredeGail

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Yeah it takes while. Go to the pub while it's scanning.

Best Regards,
Frederik.
My System SpecsSystem Spec
13 Sep 2012   #17
Clickfinity

Windows 7 Ultimate 64-bit Service Pack 1
 
 

<hick> Schall memories teshted h'okay wurth ner h'errorz <hick>

He he ... seriously though both sticks in both slots tested and passed with flying colours (no errors).

So ... what's next?
My System SpecsSystem Spec
13 Sep 2012   #18
Clickfinity

Windows 7 Ultimate 64-bit Service Pack 1
 
 

Oh, I've also updated the Nvidia drivers this evening and the Intel wireless driver/s.

I've run SFC /scannow and it didn't find any integrity violations.
My System SpecsSystem Spec
14 Sep 2012   #19
FredeGail

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Quote   Quote: Originally Posted by Clickfinity View Post
I've updated the drivers and turned on the WiFi and Network controllers again. Windows is completely up to date and I have no hidden updates.

I'll post a fresh package if I get any new BSODs.

Cheers,
Shaun
Great, it isn't your memory at this moment definitely. I just looked upon this post, and I thought it'll be a great time to confirm that it has actually worked. Therefore, are you able to get me a new msinfo32 (nfo)?

  • A nfo file
    • Quote:
      To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.


Best Regards,
Frederik.
My System SpecsSystem Spec
14 Sep 2012   #20
Clickfinity

Windows 7 Ultimate 64-bit Service Pack 1
 
 

Hi Frederik,

I've uploaded a full package so you can see the latest dumps, devices and drivers, as well as the latest .nfo file.

Cheers,
Shaun
My System SpecsSystem Spec
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 BSOD - Dell XPS 17 (l702x) - W7 Ult 64-bit - Various bug check values




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