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Windows 7: BSOD - Dell XPS 17 (l702x) - W7 Ult 64-bit - Various bug check values

18 Sep 2012   #31
Clickfinity

Windows 7 Ultimate 64-bit Service Pack 1
 
 

Okay. I've had to select "network" mode as the "minimal" doesn't give me internet access - which I need.

I'll see how it goes (but I'm sure it'll annoy me as the resolution is so small ... lol).

I'll report back later.

Cheers,
Shaun


My System SpecsSystem Spec
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18 Sep 2012   #32
Clickfinity

Windows 7 Ultimate 64-bit Service Pack 1
 
 

Okay, Safe Mode done and no problems.

Cheers,
Shaun
My System SpecsSystem Spec
19 Sep 2012   #33
FredeGail

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Sounds great! Sort of proves that your hardware is healthy, for now.

You can return to the normal Windows, and enable verifier upon these circumstances.

Best Regards,
Frederik.
My System SpecsSystem Spec
.

19 Sep 2012   #34
Clickfinity

Windows 7 Ultimate 64-bit Service Pack 1
 
 

Quote   Quote: Originally Posted by FredeGail View Post
Sounds great! Sort of proves that your hardware is healthy, for now.

You can return to the normal Windows, and enable verifier upon these circumstances.

Best Regards,
Frederik.
Okay, thanks, I followed the instructions in the linked document and on first reboot, as Windows was loading, got a BSOD - citing the driver: iastor.sys

After rebooting in Safe Mode with Networking I searched for the driver details and found that it was related to the Intel Matrix Storage Manager.

I searched Dell for the Matrix drivers and since they didn't exist on the Dell default list for my laptop model I removed the application via the Control Panel and rebooted.

Next it got a little further but then another BSOD citing the driver: fltsrv.sys

I booted in Safe Mode again and after researching found this Acronis page: Leftover Drivers? | Knowledge Base

I did have Acronis True Image Home 2012 installed and decided that if it could be the cause of the BSOD problems I would rather do without it, so I uninstalled it and then used the Acronis Cleanup Utility (Acronis True Image Home 2011 Cleanup Utility | Knowledge Base) to remove the offending fltsrv.sys driver.

I rebooted and this time, with Verifier enabled, it booted to Windows okay with no BSOD's - so that's where I'm at - Verifier is enabled and it's up and running again so we'll see how it goes.

Presumably I keep it running with Verifier on?

Cheers,
Shaun
My System SpecsSystem Spec
20 Sep 2012   #35
FredeGail

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Haha, you pretty much did it all yourself - congratulations. That's exactly what I'd have done. You can leave verifier enabled so we'll be able to flush away all the bad drivers.

If you experience further issues, just upload the dumps and we'll have a look.

Best Regards,
Frederik.
My System SpecsSystem Spec
25 Sep 2012   #36
Clickfinity

Windows 7 Ultimate 64-bit Service Pack 1
 
 

Bonjour service uninstalled.
My System SpecsSystem Spec
25 Sep 2012   #37
Clickfinity

Windows 7 Ultimate 64-bit Service Pack 1
 
 

IPv6 disabled on wireless adaptor (to stop DHCP errors and temporary drop-outs).
My System SpecsSystem Spec
26 Sep 2012   #38
FredeGail

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Great, and have you had any BSOD since?
My System SpecsSystem Spec
26 Sep 2012   #39
Clickfinity

Windows 7 Ultimate 64-bit Service Pack 1
 
 

Quote   Quote: Originally Posted by FredeGail View Post
Great, and have you had any BSOD since?
I had one, the next day - but that was when I was trying to do a backup with Windows 7 backup - and I've not tried to do a backup since and it's been okay.

It is behaving a little strangely - in terms of video / screen / application UI - sort of sluggish response sometimes, but I've put that down to having the driver verifier enabled??

I'll keep you posted over the next week or two.

Cheers,
Shaun
My System SpecsSystem Spec
29 Sep 2012   #40
Clickfinity

Windows 7 Ultimate 64-bit Service Pack 1
 
 

Managed to run a Windows 7 Backup last night with no problems.
My System SpecsSystem Spec
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 BSOD - Dell XPS 17 (l702x) - W7 Ult 64-bit - Various bug check values




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