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Windows 7: BSOD While installing anything using installshield , error 0x000000f4

27 Aug 2012   #1

7 x64
 
 
BSOD While installing anything using installshield , error 0x000000f4

As the title says...

Things done
-Looked for new drivers (all are up to date according to Asus)
-Upadated Bios
-Ran memtest86+ (passed)
-Ran seagate tools on seagate drive (passed)
-also ran chkdsk
-and fsc

heres my dump... bit lost on what it might be.. looked over the dmp myself not sure how to read it but says something about "Probably caused by : csrss.exe"

had to rename it as txt cos would not let me upload

if u need sysinfo just ask =)

My System SpecsSystem Spec
.

27 Aug 2012   #2

 

If you would like for us to be able to effectively help you, we will need you to follow the Blue Screen of Death (BSOD) Posting Instructions Please be sure to do each step, as outlined in the tutorial. By doing this, we will have the necessary information to help you.
My System SpecsSystem Spec
27 Aug 2012   #3

7 x64
 
 

As requested =)
My System SpecsSystem Spec
.


27 Aug 2012   #4

7 x64
 
 

*Bump*

Must be a hard one im guessing?
My System SpecsSystem Spec
28 Aug 2012   #5

7 x64
 
 

Bump

Really need help here as I need to install software for study

Thankyou
My System SpecsSystem Spec
28 Aug 2012   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Welcome
I am truly sorry for the delay, but since we are the best forum on the net we often have short delays in responding.
In any event, your problem seems to be a driver. Lets try to find out which one

Driver Verifier
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable
My System SpecsSystem Spec
28 Aug 2012   #7

7 x64
 
 

Thankyou, Ill give feedback once done

Very much appreciated =)
My System SpecsSystem Spec
28 Aug 2012   #8

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

You are very welcome
My System SpecsSystem Spec
28 Aug 2012   #9

7 x64
 
 

ive done what you have asked then tried to install the something with Installshied installer and it worked...
Im confused now because it only blue screened with this particular installer.
Should I leave verifier to do its thing?

Regards
My System SpecsSystem Spec
28 Aug 2012   #10

7 x64
 
 

Just got the same blue screen just as a different time do i need to report my dump files again?

Thanks =)
My System SpecsSystem Spec
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 BSOD While installing anything using installshield , error 0x000000f4





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