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Windows 7: Windows 7 64-Bit ntoskrnl.exe BSOD when trying to sleep

30 Aug 2012   #11
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

If you continue to have the same problem with the same software, its not compatible with your other software.
Since you are having problems, I would suggest a clean install, it includes format. That is really a fresh start. Using the restoration partition to go back to factory specs will probalby lead to the same problems.
Clean Install with a Upgrade Windows 7 Version[2]=General Tips


My System SpecsSystem Spec
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30 Aug 2012   #12
itchellzew

Windows 7 Professional 32-Bit
 
 

Just so we're on the same page you're saying I should just boot from the windows 7 CD and format and forget the out of box recovery CD. Then, do I have to manually install my Toshiba drivers that are on the recovery CD? I don't think the Toshiba Software Assistant gets everything that I need does it?. I though it just got what was left to get after the recovery CD was installed first. I also have 4 GB of ram installed on this computer. Is there a way to figure out if my mother-board is "old" and I need to take out 2 GB before installing windows 7 like it states I might need to do on the clean install directions? Thanks for all the help!
My System SpecsSystem Spec
30 Aug 2012   #13
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Quote   Quote: Originally Posted by cmmitchell2 View Post
Just so we're on the same page you're saying I should just boot from the windows 7 CD and format and forget the out of box recovery CD. Then, do I have to manually install my Toshiba drivers that are on the recovery CD? I don't think the Toshiba Software Assistant gets everything that I need does it?. I though it just got what was left to get after the recovery CD was installed first. I also have 4 GB of ram installed on this computer. Is there a way to figure out if my mother-board is "old" and I need to take out 2 GB before installing windows 7 like it states I might need to do on the clean install directions? Thanks for all the help!
The clean install is the best. When you install make sure that you are on the internet, most drivers will be installed. We can go to the Toshiba web site and find them.
Id leave the ram the way it is. We can always go back if there are problems.

In addition you can back up your drivers if you wish.
They offer the free test package or a
free software with less features. All you need is to back up go with free.
Driver update - Use DriverMax to update all your Windows PC drivers
My System SpecsSystem Spec
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30 Aug 2012   #14
itchellzew

Windows 7 Professional 32-Bit
 
 

Thanks for all the help!! I really appreciate it. I have been fighting this for over a month. I thought I could figure out myself just by reading forums, but that hasn't happened. I really need this to get resolved so I can focus on med school. I plan to try everything tomorrow after the test and see what happens. Thanks again!!
My System SpecsSystem Spec
30 Aug 2012   #15
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Take your time, Ill help as much as I can.
My System SpecsSystem Spec
31 Aug 2012   #16
itchellzew

Windows 7 Professional 32-Bit
 
 

I just completed formatting the hard drive and doing a clean install of Windows 7. I have not activated it or updated any Windows updates. What are the order of steps I need to do next? Do I need to use the Toshiba software assistant installer? The reason I asked that is because I couple of the times I have used it before it would hang up and not completely install everything and I didn't know what was causing that problem. Thanks
My System SpecsSystem Spec
31 Aug 2012   #17
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

There is really not much more to do:
Install all the updates, be sure to include SP1
Install all your favorite software
Test and make sure you are satisfied.
Then validiate with the product key.
You want to have everything just so before you activate so that you will not have to activate a second time. You have 30 days to activate.

Now here is my speech for new computer owners, most apply to you so read and enjoy

As soon as you get home with your computer:

Dont install the antivirus software that pops up with instuctions to install.
Should be done at the end and this software, although probably free for a while,
will cost money down the road and is probably not the best.

Windows updates should be done immediately as you are vulnerable to problems
until updated; be sure to include office updates.

Adobe reader should be updated, the most recent version is a sandbox version which
reduces virus vulnerablity to your PDF files.

This is also the opportunity to download Adobe Flash Player

Download an alertative browser; ie FF or Chrome etc. In the event of problems with IE.

Remove any unwanted program bloat. They will slow up your computer and probably
cost money in the future.

Download your antivirus; Microsoft Security Essentials is suggested.

Make your recovery disc.

Now enjoy the internet.

To maintain your computer

10 Tips on How to Properly Maintain Your Computer
ignore, reg cleaners.

Steps that I did not notice on the guide include:

Running a scan disc before doing a defrag

Using Microsoft Security Essentials and Malwarebytes.

Making System Restore points, at least once a week

Makaing a system Image once a month (varies by user)

Not relying on your A/V common sense, should prevail. You know of many sites can cause a problem.

Do not use any reg cleaning or optimizing software.

Download and use Ccleaner about once every two months. Untick any registry entries.
http://www.piriform.com/

Download and use PSI, to to be sure that all of your software is up to date
http://secunia.com/vulnerability_scanning/personal/

If you follow these instructions, you will be trouble free for a long time to come.

Be sure to back up your hard drive about once a month (varies by user) and to keeep system restore points up to date.

Optimize Windows 7

http://windows.microsoft.com/en-US/w...er-performance
My System SpecsSystem Spec
31 Aug 2012   #18
itchellzew

Windows 7 Professional 32-Bit
 
 

What do you think about the Canon printer driver? Should I just plug it in the printer into the computer and let it find the driver itself? Or do I need to not use it at all? I have a printer hooked up to an Asus router if that makes a difference about trying to find a way to make it work.
My System SpecsSystem Spec
31 Aug 2012   #19
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

I will tell you what I would do
I would use the computer without the printer. After you are certain that there are no more BSODs make an image and then install the printer and let the computer find the correct driver. If you begin to get BSODs, go to the website and install a new driver. Then experiment, try anything that you like.
If the BSODs continue remove the driver. If you still get BSODs, use your image that will bring you back to good times


Make and Image: What you and everyother user should do when you are happy with your performace, make an image with Macrium, and back it up once a month. Then no matter what your problem in 15 minutes you are back to where you started pre-problem.
Imaging with free Macrium
My System SpecsSystem Spec
31 Aug 2012   #20
itchellzew

Windows 7 Professional 32-Bit
 
 

Thanks for all the help. I wish I'd come here a month ago. I just have one last question, I deleted some files on my external hard during all this chaos. Is there a way to get them back? Thanks.
My System SpecsSystem Spec
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 Windows 7 64-Bit ntoskrnl.exe BSOD when trying to sleep




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