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Windows 7: Windows 7 HP 32Bit BSOD ErrorID 41 "0x8000000000000002"

27 Aug 2012   #1
jordanrathbone

MS Windows 7 Home Premium 32-bit SP1
 
 
Windows 7 HP 32Bit BSOD ErrorID 41 "0x8000000000000002"

Recently when playing games my PC has been blue screening. After restarting its self which it does not always do, it crashes again after this when browsing the internet and not putting the PC under much stress. I tried reformatting with Windows 7 Home Premium 64 bit but it cashed twice. However I successfully managed to reformat and install on Windows 7 Home Premium 32bit by taking out one of my 2x2GB sticks of RAM leaving me running on 32bit and 2GB of RAM.

It is still crashing when I try to play League of Legends, and is also vulnerable to crashing when playing videos however this is a much less regular occurrence. Attached is a .zip file containing the results from the Seven Forums Diagnostics Tools.

Any help much appreciated,
Thanks


My System SpecsSystem Spec
.
28 Aug 2012   #2
jordanrathbone

MS Windows 7 Home Premium 32-bit SP1
 
 

bumpity bump
My System SpecsSystem Spec
29 Aug 2012   #3
jordanrathbone

MS Windows 7 Home Premium 32-bit SP1
 
 

Do I need to provide any more information I just followed the sticky ?
My System SpecsSystem Spec
.

31 Aug 2012   #4
jordanrathbone

MS Windows 7 Home Premium 32-bit SP1
 
 

These are all my crashes since reformatting



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My System SpecsSystem Spec
09 Sep 2012   #5
jordanrathbone

MS Windows 7 Home Premium 32-bit SP1
 
 

bump
My System SpecsSystem Spec
09 Sep 2012   #6
FredeGail

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

I'll have a look at your dump and will provide a reply ASAP. You no longer have to bump the thread.

Best Regards,
Frederik.
My System SpecsSystem Spec
09 Sep 2012   #7
FredeGail

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Hello and sorry for the late reply, we've been quite busy.

BSOD ANALYSE

We might want to find a proper BIOS for your motherboard. I'm sure there are updates available as it's from 2010. Though, I need you to update your System Specs.

Updating System Specs will give us a better sight of
how your system is put together. It's simply done.
§ Download Speccy
§ |User CP (top of the page)| |Edit System Spec|
§ COPY & PASTE section to section
§ Include Laptop, Desktop information
§ End with |Save Changes|
Combining your crash dumps and the general view of BSODs culprits, I'd suggest you to have a look at your memory, the sticks. Through decades people have been using the bootable tool called Memtest86+ and it's basically very unique in these manners.
Be sure to check your warranty rules and regulations before opening your case.
* Memtest86+ is USB-ready, and can be booted directly from it. Download the flashdrive wizard.
* To ensure that either your sticks OR your motherboard slots are broken, it's necessary to do the below procedure-
* Pull out all sticks except ONE, scan it.
* If no errors, pull the scanned stick into another slot.
* Proceed like this until you've scanned all sticks individually, and all the slots.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨

DX-files and Graphics Card driver

Different culprits pointed towards your ATI Graphics Driver. Driver Sweeper will ensure that you'd have a clean install at the end of the procedure, and by that no leftover files that'd bork the system.

* Make your way to ATI Drivers - Downloads and download the latest driver for your card, save it to your desktop for instance
* Uninstall the Graphic driver you currently have and all its extensions (do not reboot yet)
* Download Driver Sweeper
* Get to safe mode (without network) and search for Driver Sweeper in your START
* Select all the ATI components and analyse them
* Clean them, head into Windows without internet and install the driver you've downloaded previously

Code:
STACK_TEXT:  
8aab8a74 88973276 0000010e 0000001f 9b08b458 nt!KeBugCheckEx+0x1e
8aab8a9c 8f77cc6e 00000000 85be1600 870e3064 watchdog!WdLogEvent5+0xc6
8aab8ab8 8f77e9be 00000000 86f158c8 00000c3a dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+0xde
8aab8bb8 8f795850 9b095880 00000000 870d2ed0 dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+0xa68
8aab8d18 8f796141 86213a30 8620f008 8aab8d3c dxgmms1!VidSchiSubmitRenderCommand+0x1c0
8aab8d28 8f7963de 86213a30 82a40539 86c6f3c8 dxgmms1!VidSchiSubmitQueueCommand+0x61
8aab8d3c 8f796485 86c6f3c8 00000000 86c75210 dxgmms1!VidSchiRun_PriorityTable+0x24
8aab8d50 82c12056 86c6f3c8 a74a4141 00000000 dxgmms1!VidSchiWorkerThread+0x7f
8aab8d90 82aba1a9 8f796406 86c6f3c8 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
Renew your Direct-X files.

Best Regards,
Frederik.
My System SpecsSystem Spec
10 Sep 2012   #8
jordanrathbone

MS Windows 7 Home Premium 32-bit SP1
 
 

Thanks fredegail for taking the time to help me , its much appreciated . Ill follow the instructions you gave me and report back with the results .
My System SpecsSystem Spec
10 Sep 2012   #9
FredeGail

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Take your time, mate.

Best Regards,
Frederik.
My System SpecsSystem Spec
Reply

 Windows 7 HP 32Bit BSOD ErrorID 41 "0x8000000000000002"




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