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Windows 7: BSOD while using office 2013

27 Aug 2012   #1
Giorgina

Windows 7 Ultimate x64
 
 
BSOD while using office 2013

Hello,
While working on outlook 2013 (x86) I had a sudden crash . I would be grateful if someone could help!
Thanks,
Giorgina


My System SpecsSystem Spec
27 Aug 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Welcome aboard, Giorgina

Run Chkdsk /f /r following the option two of the tutorial Disk Check.

Check if the HDDs are properly connected. Better reseat all the sata and power cables.

Run RAM - Test with Memtest86+ for at least seven passes to ensure that the the memory is working OK.

Let us know it these worked or not.
My System SpecsSystem Spec
29 Aug 2012   #3
Giorgina

Windows 7 Ultimate x64
 
 

Thank you for answering Arc. Sorry for the late answer, as tests took a lot of time.
As far as I can see all tests gave no errors.
My System SpecsSystem Spec
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 BSOD while using office 2013




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