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Windows 7: bsod ... keeps crashing after sleep mode

27 Aug 2012   #1
wickedwendy

Windows 7 Home Premium 64bit
 
 
bsod ... keeps crashing after sleep mode

not sure why ... shouldn't even be going into sleep mode


My System SpecsSystem Spec
.
27 Aug 2012   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Welcome
Your reports point to your graphics driver, update at the company website
Dxgkrnl.sys file descriptionProductname:Microsoft® Windows® Operating System Description:DirectX Graphics Kernel Company:Microsoft Corporation
My System SpecsSystem Spec
28 Aug 2012   #3
wickedwendy

Windows 7 Home Premium 64bit
 
 
still not working

i downloaded the latest video driver from acer and installed ... restarted and it still gives the same result ...

i have my power saver setup so that the screen dims and turns off after 5 minutes but for the hard drive to Never turn off (when plugged in)

after the screen dims and i go back the screen turns black ... i have to reboot and then when i get in i keep getting the same message

Windows has recovered from an unexpected shutdown```
My System SpecsSystem Spec
.

28 Aug 2012   #4
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Always send the reports when you get BSODs
My System SpecsSystem Spec
28 Aug 2012   #5
wickedwendy

Windows 7 Home Premium 64bit
 
 

report?
My System SpecsSystem Spec
28 Aug 2012   #6
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

As in your first post
My System SpecsSystem Spec
28 Aug 2012   #7
wickedwendy

Windows 7 Home Premium 64bit
 
 

so each time i try something ... as in install a new driver ... keep running that piece of software and uploading the zip results to the forum??

sorry ... not in front of the computer and forget the name of the software
My System SpecsSystem Spec
28 Aug 2012   #8
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Just when you get new BSODs.
and
You can wait until you get several. The more we have the more clues we have. Its up to you.
My System SpecsSystem Spec
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 bsod ... keeps crashing after sleep mode




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