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Windows 7: BSOD Playing League of Legends, Using Skype, MS Security Essentials

22 Sep 2012   #61
Scry

Windows 7 Home Premium 64bit
 
 

My computer still hasn't crashed, and I've been using it fairly regularly and doing the same stuff I usually do. Should I just continue with the verifier until I get something?


My System SpecsSystem Spec
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22 Sep 2012   #62
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Try to use it the way you do when you get the BSODs. Leaver verifier activated for now.
My System SpecsSystem Spec
23 Sep 2012   #63
Scry

Windows 7 Home Premium 64bit
 
 

I've been using it and haven't turned off my computer for a while now, and I haven't a single blue screen even when I do all the things I usually do. It's weird. It's definitely been on for more than 36 hours at this point.
My System SpecsSystem Spec
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23 Sep 2012   #64
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

If it is not changing the behavior of the computer, leave it on for a while longer. If you stop getting BSODs we can turn if off after a while. If you get a BSOD we will know if the verifier gives us any important information.
My System SpecsSystem Spec
25 Sep 2012   #65
Scry

Windows 7 Home Premium 64bit
 
 

Okay, so after multiple days of leaving my computer on with the verifier running and not getting a single BSoD despite frequent computer use, (doing all the things I had done when it had crashed before), I decided to turn it off. The verifier prompted me to restart after I set it back to its default settings.

As I restarted, I got a bluescreen. I'm pretty sure this is what happened last time as well. Once my computer booted I got this message:
Quote:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: FFFFF98019074CB0
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF80002EC3CAA
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\092512-27144-01.dmp
C:\Users\Admin\AppData\Local\Temp\WER-45489-0.sysdata.xml
I've attached the most recent diagnostic results.
My System SpecsSystem Spec
25 Sep 2012   #66
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Update your anti virus and make a full scan
Download malwarebytes update and make a full scan
My System SpecsSystem Spec
25 Sep 2012   #67
Scry

Windows 7 Home Premium 64bit
 
 

HackTool:Win32/Wpakill.B
Alert Level: Medium
Status:Active

MSE found this, but I don't think it's the issue-- it seems to be a remnant of a boot disk .iso file I downloaded a week or so ago.
My System SpecsSystem Spec
26 Sep 2012   #68
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

I saw your post last night, but did not answer, preferring to take time this morning to research and go over this rather difficult problem. Earlier in the thread I mentioned that your BIOS is current, so I would not deleve into that area. All my research this morning, points toward the BIOS, I think that you should contact your computer manufactuer, disscuss the problem with them and specifically ask if there has been any BIOS updates or hotfixes. We do not want to touch any hardware on a new computer, and potentially void the warranty. Ask them if others with similar models have experienced problems. Its not a driver, since the verifier puts extreme stress on the drivers. The problem seems to be due unstable power.

EDIT: Put your power settings on high performance.
Go to control panel, power options.
My System SpecsSystem Spec
26 Sep 2012   #69
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Just found this, seems to validate my contention that it may be the BIOS
What is ACPI (Advanced Configuration & Power Interface)?

It also mentions most current hardware drivers. Disconnect all your hardware from the computer, printers etc. Lets see if that stops the problem, if not sounds like BIOS
My System SpecsSystem Spec
27 Sep 2012   #70
Scry

Windows 7 Home Premium 64bit
 
 

What about ethernet, headphones/speakers, and mouse?

edit: By the way, I changed my power settings immediately but still bluescreened after.
My System SpecsSystem Spec
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 BSOD Playing League of Legends, Using Skype, MS Security Essentials




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