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Windows 7: Multiple BSOD with seemingly no connection

28 Aug 2012   #1
EilaDoll

Windows 7 Home Premium 64 bit
 
 
Multiple BSOD with seemingly no connection

I'm getting random BSODs at random points in time. I have litterally been asleep with my system on idle and it will bluescreen, or I can be chatting with my friends on IMVU, bluescreen. It just seemingly does this out of nowhere. There doesn't seem to be any connection in the things that trigger it and I've had several messages from the BSOD screen:
UNEXPECTED_KERNEL_MODE_TRAP
PAGE_FAULT_IN_NONPAGED_AREA
IRQL_NOT_LESS_OR_EQUAL
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
KMODE_EXCEPTION_NOT_HANDLED


Steps taken:
1. Memory Test (0 Errors)
2. sfc /scannow
3. Disc Check (rebooted and ran full check with fixes)
4. Virus scan (Avast! 7)
5. Rootkit (Found and removed, named something like twreg)
6. System restore
7. Driver Verfier

About the only things I haven't tried is replacing hardware and re-installing my system. I don't have any extra hardware to test and I can't really afford any extra pieces to test with. This started happening over seemingly nothing. As far as I can remember, I was doing the exact same thing I do every day when I suddenly got the first error. Any help would be very appreciated.


My System SpecsSystem Spec
.
28 Aug 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi EilaDol

I am asking a few questions,
  • how many passes you have run the Memtest?
  • How many RAM sticks do you have? One or two? How old they are?
  • Are you overclocking?
Almost all your dumps indicate to Hardware, specially to memory. So, it is highly suggest that you run RAM - Test with Memtest86+, at least seven passes, possibly overnight.

At the same time, you are to do one more thing to test your GFX card: Video Card - Stress Test with Furmark, and Hardware - Stress Test With Prime95.

Another one suggester is to get rid of Avast, and use a better and free antivirus Microsoft Security Essentials - Free Antivirus for Windows.

If you are overclocking (most probably), get back to default from all the overclocking.

Download and install Speccy - System Information - Free Download, check for the heat generated by the system. If it is generating a very high temperature, leave one side of the case open. Think for extra cooler.

Upgrade DirectX, it is very old there, it is alos indicating to crashes, dxgmms1.sys.

Clean all the accumulated dust inside the machine very carefully.

If still it continues to crash, remove hardware components one by one. First remove one RAM stick, then replace it with the the other, and finally try it without the GFX card. By this way you will be able to find the real culprit.

Let us know how it went.
My System SpecsSystem Spec
28 Aug 2012   #3
EilaDoll

Windows 7 Home Premium 64 bit
 
 

I ran furmark, instant crash. My computer had been on for a few hours so I ran it again. No errors after 30 or so minutes at 1280x1034. Temp got up to 78. I always have my CPU temp displayed, it averages 50 when on high load (t.j.max 70) I don't overclock, I've heard too many fried CPU stories. I clean the dust out of my computer frequently, I replace the thermal paste every other month. I only have one ram stick, so I can't try removing one. Memtest did pop up a "unexpected Interrupt - Halting" with a bunch of hex code.
My System SpecsSystem Spec
.

28 Aug 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Go to your hard drive manufacturers website and take a hard drive test.
My System SpecsSystem Spec
28 Aug 2012   #5
EilaDoll

Windows 7 Home Premium 64 bit
 
 

Hard drive passed both diagnostic tests from the manufacturer.
Also, the computer parts are all two years old except for the GPU which is only about two months old.
My System SpecsSystem Spec
28 Aug 2012   #6
EilaDoll

Windows 7 Home Premium 64 bit
 
 

If it helps any, right before my computer gives me a BSOD it ramps up as if I had just opened the most intense game in the world on ultra settings.
My System SpecsSystem Spec
28 Aug 2012   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Have you tried upgrading the DirectX? And try using the onboard graphics, if it results in further BSODs or not.
My System SpecsSystem Spec
28 Aug 2012   #8
EilaDoll

Windows 7 Home Premium 64 bit
 
 

I switched my graphics card with the old one I had in my system. I never had a single problem with my computer up until a couple months ago when I put in a new Nvidia 460 GTX. When I did that, I got bluescreens a lot. Fixed that, and now they seem to be back.
My System SpecsSystem Spec
28 Aug 2012   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

That means the trouble is there with the new card. if it is within warranty, try to replace it.
My System SpecsSystem Spec
28 Aug 2012   #10
EilaDoll

Windows 7 Home Premium 64 bit
 
 

Well see, that's the weird part. I had it replaced, they took it back and ran all the diagnostics on the first one and there was absolutely nothing wrong with the card. But every time I put it in my system, it tries to eat it.
My System SpecsSystem Spec
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 Multiple BSOD with seemingly no connection




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