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Windows 7: BUGCODE_USB_DRIVER BSOD mainly while gaming.


28 Aug 2012   #1

Windows 7 Home Premium 64-bit
 
 
BUGCODE_USB_DRIVER BSOD mainly while gaming.

Hello, and thanks for taking the time to help me! I started having BSODs just around the steam summer sale, while I was trying out all the new games I had bought. The crashing first started happening in Deus Ex: Human Revolution, where the screen would freeze and the sound would loop for a bit before I got the blue screen. I also get this while Running Furmark.

I tried various fixes, and as none of them worked, I ended up re-installing the OS. I have also stripped out all USB devices excluding a keyboard, a mouse and a wireless wlan adapter. (Note that I used to have a PCI-e one when the BSODs started happening). On top of that I went trough my PSU and my graphics card with a can of compressed air.

Specs of my computer:

OS: Windows 7 Home Premium 64-bit
CPU: AMD Phemon II x4 965 BE (C3-stepping)
Motherboard: Asus M4A785TD-V EVO
RAM: 2x2 GB of F3-10666CL9d g.skill Ripjaws DDR3-1333
Graphics card: HIS Radeon 5870 i cooler
PSU: Chieftech CFT-600-14CS
HDD: Samsung Spinpoint F3 500GB (HD502HJ)
Optirach DWD-RW 22x Drive

Logitech K200-keyboard, G700 mouse and the ASUS wlan stick.

I hope I remembered everything!

My System SpecsSystem Spec
.

28 Aug 2012   #2

Windows 7 Home Premium 64-bit
 
 

I thought the SF-Diag zip would contain those. Anyway, here are the dumpfiles:
My System SpecsSystem Spec
29 Aug 2012   #3

Windows 7 Home Premium 64-bit
 
 

I hate to bump this, but I could really use some help.
My System SpecsSystem Spec
.


29 Aug 2012   #4

 

I've had a quick look at the dumps and there is nothing I point definitively too, quite a few of your dumps blame usbport.sys but there is also some very strange ones like ?j`?????????.sys which may be malware.

While you are waiting for one of the experienced analysts to take a look I would suggest doing a deep malware scan with malwarebytes and your antivirus.
My System SpecsSystem Spec
29 Aug 2012   #5

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

information   Information
Follow John's excellent advice first!


Also some blames towards your USB.

Possible fix| Go to Device Manager > Expand the USB list > Uninstall every driver (not device) and Reboot Windows.
Let Windows detect them and reinstall them.
  • What kind of USB Devices to you have attached to your hub?

Code:
**************************Tue Aug 28 16:48:18.036 2012 (UTC + 2:00)**************************
BugCheck FE, {5, fffffa80050991a0, 10024396, fffffa8005a5ac48}
Probably caused by : usbehci.sys ( usbehci!EHCI_sMode_PollEndpointSlot+6c )
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
**************************Tue Aug 28 14:14:58.734 2012 (UTC + 2:00)**************************
BugCheck FE, {5, fffffa800503a1a0, 10024396, fffffa80057f1c48}
Probably caused by : ?j_????????? ( ?j`?????????>+30c8bee )
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
**************************Mon Aug 27 18:23:43.889 2012 (UTC + 2:00)**************************
BugCheck 1A, {41790, fffffa8000414390, ffff, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+355e4 )
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
**************************Mon Aug 27 17:49:36.208 2012 (UTC + 2:00)**************************
BugCheck FE, {5, fffffa80056af1a0, 10024396, fffffa8005f3dc48}
Probably caused by : usbehci.sys ( usbehci!EHCI_sMode_PollEndpointSlot+6c )
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
**************************Sun Aug 26 17:52:37.357 2012 (UTC + 2:00)**************************
BugCheck FE, {5, fffffa80051491a0, 10024396, fffffa80059b8258}
Probably caused by : usbehci.sys ( usbehci!EHCI_sMode_PollEndpointSlot+6c )
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Code:
ASACPI.sys                  Thu Jul 16 05:31:29 2009 (4A5E9F11)
Get rid of this! It's the number one BSOD Causer.

Quote:
DRIVER DESCRIPTION
Asus ATK0110 ACPI Utility (a known BSOD maker in Windows 7). Also a part of the Asus PCProbe and AISuite Utilities
As John pointed out, do a scan with malwarebytes as the symbols didn't load of this module - likely because of malware and worm issues.
You might also try the Windows Defender Offline.

Windows Defender Offline
Best Regards,
Frederik.
My System SpecsSystem Spec
29 Aug 2012   #6

Windows 7 Home Premium 64-bit
 
 

How do I go on about deleting ASACPI.sys driver? Is deleting the driver from the drivers folder enough?
My System SpecsSystem Spec
29 Aug 2012   #7

 

Quote   Quote: Originally Posted by ModerateBlimp View Post
How do I go on about deleting ASACPI.sys driver? Is deleting the driver from the drivers folder enough?
Uninstall Asus PCProbe and AISuite Utilities if installed and that should do it.
My System SpecsSystem Spec
29 Aug 2012   #8

Windows 7 Home Premium 64-bit
 
 

I don't think I have either installed, as they don't show up in the Programs and Features menu. On a side note, the malwarebytes quick scan tuner out clean. So is there a way to delete it?
My System SpecsSystem Spec
29 Aug 2012   #9

Windows 7 Home Premium 64-bit
 
 

If I reinstall my OS again, is there a way to prevent the installation of the said driver?
My System SpecsSystem Spec
29 Aug 2012   #10

 

Yeah just don't install all the utilities from the motherboard disk.
My System SpecsSystem Spec
Reply

 BUGCODE_USB_DRIVER BSOD mainly while gaming.




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