Windows 7: BSOD while Skype File Transfer, error 0x00000124

ethancyd · 28 Aug 2012

Hi,

Recently my computer has been getting BSODs.

The latest was, I was using Skype File Transfer, receiving from my friend. When it was about 80% done, it freezes and BSOD happened.
In addition, I was just surfing the net, and receiving the file from my friend. My computer is well ventilated.

The Stop Code I received was, "0x00000124"

My Computer Build is:
-Cooler Master HAF X NVIDIA edition(NV-942) Case
-Gigabyte Z68XP-UD3-B3 Mobo
-Intel Core i5-2500K with a Cooler Master V6GT
-Corsair Vengeance 8GB Dual Channel 1600MHz Kit
-Palit GTS 250 512MB Graphic Card
-2 Western Digital 1TB Caviar Black(RAID 0; Data Strip Size: 128KB) via Intel® Rapid Storage Technology
-1TB Western Digital Caviar Green

I have attached all the debug info needed to this post.

I hope you guys can help.

Best Regards,
Ethan Chow.

z3r010 · 29 Aug 2012

The recent dumps all point to a hardware issue, firstly I'd check your CPU temps and if they are ok then work through the stuff here - Stop 0x124 - what it means and what to try

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa800bcf6028, be000000, 800400}

Probably caused by : GenuineIntel

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800bcf6028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000800400, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  ccsvchst.exe

CURRENT_IRQL:  f

STACK_TEXT:  
fffff800`00ba8a98 fffff800`03027a3b : 00000000`00000124 00000000`00000000 fffffa80`0bcf6028 00000000`be000000 : nt!KeBugCheckEx
fffff800`00ba8aa0 fffff800`031eab03 : 00000000`00000001 fffffa80`0bcf7ea0 00000000`00000000 fffffa80`0bcf7ef0 : hal!HalBugCheckSystem+0x1e3
fffff800`00ba8ae0 fffff800`03027700 : 00000000`00000728 fffffa80`0bcf7ea0 fffff800`00ba8e70 fffff800`00ba8e00 : nt!WheaReportHwError+0x263
fffff800`00ba8b40 fffff800`03027052 : fffffa80`0bcf7ea0 fffff800`00ba8e70 fffffa80`0bcf7ea0 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff800`00ba8c90 fffff800`03026f0d : 00000000`00000004 00000000`00000001 fffff800`00ba8ef0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff800`00ba8cd0 fffff800`0301ae88 : 00000000`0272bfa4 00000000`040881cc 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff800`00ba8d00 fffff800`030dbaac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff800`00ba8d30 fffff800`030db913 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff800`00ba8e70 00000000`7110bb77 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
00000000`0454ef8c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7110bb77


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: GenuineIntel

IMAGE_NAME:  GenuineIntel

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE

Followup: MachineOwner
---------

ethancyd · 29 Aug 2012

Hello,

Thank you for your prompt reply, I have overclocked my CPU to 4.20GHz via the "Gigabyte smart6 Ultility". In addition, my CPU Temp is "37-40 Degree Celsius" on idle, and "70+ Degree Celsius" at 100% CPU load. My CPU have been overclocked to 4.20GHz for close to 3 months.

I would like to check if it is somehow related to my Graphic card, because it is closed to 3years old. Or should I lower my CPU Overclock Settings?

Best Regards,
Ethan Chow.

z3r010 · 29 Aug 2012

Stop overclocking and put all your settings back to stock then monitor the situation, in all likelihood the bsods are being caused by overheating due to the overclocking.

ethancyd · 29 Aug 2012

Alright, once again, thank you for your analysis on my BSOD data. Greatly Appreciated!

Windows 7: BSOD while Skype File Transfer, error 0x00000124

BSOD while Skype File Transfer, error 0x00000124 problems?