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Windows 7: BSOD, error 0X0000001E


28 Aug 2012   #1

Windows 7 Ultimate 64 bit
 
 
BSOD, error 0X0000001E

I keep getting the BSOD on my PC. It was confined to Skyrim only at the start but is now random and not always when i am playing games. The last error was when my wife was on Skype. I have updated the graphic card drivers and even tried replacing the monitor as I had an error message about recalibrating the screen. As the monitor was pre Windows 7 I blamed that and replaced it. It didnt work.

Any help will be greatly appreciated!

My System SpecsSystem Spec
.

31 Aug 2012   #2

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by Weegus View Post
I keep getting the BSOD on my PC. It was confined to Skyrim only at the start but is now random and not always when i am playing games. The last error was when my wife was on Skype. I have updated the graphic card drivers and even tried replacing the monitor as I had an error message about recalibrating the screen. As the monitor was pre Windows 7 I blamed that and replaced it. It didnt work.

Any help will be greatly appreciated!
Hello there!

Seems like the dump file doesn't have much information. Based on you system logs here are few recommendations.

Uninstall all the Asus Utilities just keep the drviers alone

Code:
ASACPI.sys      Thu Jul 16 09:01:29 2009 (4A5E9F11)
AsIO.sys        Mon Aug 03 12:33:16 2009 (4A768BB4)
Run SFC Scan SFC /SCANNOW Command - System File Checker

Update the following drivers:
Code:
PxHlpa64.sys    Thu Mar 13 07:28:17 2008 (47D88A39) http://sysnative.com/drivers
/driver.php?id=PxHlpa64.sys

BSOD BUGCHECK SUMMARY

Code:

Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\082212-255810-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Thu Aug 23 01:20:50.993 2012 (GMT+6)
System Uptime: 0 days 9:53:27.804
BugCheck 1E, {0, 0, 0, 0}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x1E
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1E_nt!KiKernelCalloutExceptionHandler+e
Bugcheck code 0000001E
Arguments 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
BiosVersion = 0704   
BiosReleaseDate = 12/30/2009
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
MaxSpeed:     3330
CurrentSpeed: 3340
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

My System SpecsSystem Spec
Reply

 BSOD, error 0X0000001E




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