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Windows 7: BSOD Have no idea what's causing it


28 Aug 2012   #1

Windows 7 Home Premium 64-bit
 
 
BSOD Have no idea what's causing it

I'm usually pretty good at fixing stuff but I have no idea what's causing this BSOD. I used to have a dell xps on windows 7 and it never happened on that one, this is an ASUS with Super Hybrid Technology that's the only thing I can think that's causing the issue

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 9226

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88001B74BA0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\082812-23618-01.dmp
C:\Users\Daniel Osorio\AppData\Local\Temp\WER-58812-0.sysdata.xml

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I already ran the SF diagnostic tool and uploaded the file ... I can use some help


My System SpecsSystem Spec
.

29 Aug 2012   #2

 

Every one of your BSODs was caused by PktIcpt.sys (G DATA Software WFP PktInterceptor (Pkt Filter) driver -Products: Anti-virus; Internet Security; Total Security; Notebook Security)

Driver Reference Table - PktIcpt.sys

I'm not 100% sure on what the GData product you have is, but if it's Antivirus then either update it to a newer version or our recommended option would be uninstall and replace it with MSE
My System SpecsSystem Spec
29 Aug 2012   #3

Windows 7 Home Premium 64-bit
 
 

Thanks for the quick respond ... G Data is a software package that does everything from antivirus to firewall, I'm gonna try uninstalling it and installing it again and see if works. If it doesn't I'll go with MSE

Will post again just in case I get a BSOD with MSE installed
My System SpecsSystem Spec
.


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 BSOD Have no idea what's causing it




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