Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: BSOD Have no idea what's causing it

28 Aug 2012   #1

Windows 7 Home Premium 64-bit
BSOD Have no idea what's causing it

I'm usually pretty good at fixing stuff but I have no idea what's causing this BSOD. I used to have a dell xps on windows 7 and it never happened on that one, this is an ASUS with Super Hybrid Technology that's the only thing I can think that's causing the issue

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 9226

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88001B74BA0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Users\Daniel Osorio\AppData\Local\Temp\WER-58812-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:

I already ran the SF diagnostic tool and uploaded the file ... I can use some help

My System SpecsSystem Spec

29 Aug 2012   #2


Every one of your BSODs was caused by PktIcpt.sys (G DATA Software WFP PktInterceptor (Pkt Filter) driver -Products: Anti-virus; Internet Security; Total Security; Notebook Security)

Driver Reference Table - PktIcpt.sys

I'm not 100% sure on what the GData product you have is, but if it's Antivirus then either update it to a newer version or our recommended option would be uninstall and replace it with MSE
My System SpecsSystem Spec
29 Aug 2012   #3

Windows 7 Home Premium 64-bit

Thanks for the quick respond ... G Data is a software package that does everything from antivirus to firewall, I'm gonna try uninstalling it and installing it again and see if works. If it doesn't I'll go with MSE

Will post again just in case I get a BSOD with MSE installed
My System SpecsSystem Spec


 BSOD Have no idea what's causing it

Thread Tools

Similar help and support threads for2: BSOD Have no idea what's causing it
Thread Forum
BSOD everynight, no idea what's going on. BSOD Help and Support
Random BSOD have no idea what is causing it BSOD Help and Support
BSOD help! No Idea what is the cause. BSOD Help and Support
Solved BSOD HELP! No idea what to do! BSOD Help and Support
BSOD on a new system, ran out of idea's BSOD Help and Support
BSOD - no idea why BSOD Help and Support
Wife got BSOD, no idea why BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 11:42 PM.
Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33