Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: BSOD Have no idea what's causing it

28 Aug 2012   #1

Windows 7 Home Premium 64-bit
BSOD Have no idea what's causing it

I'm usually pretty good at fixing stuff but I have no idea what's causing this BSOD. I used to have a dell xps on windows 7 and it never happened on that one, this is an ASUS with Super Hybrid Technology that's the only thing I can think that's causing the issue

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 9226

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88001B74BA0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Users\Daniel Osorio\AppData\Local\Temp\WER-58812-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:

I already ran the SF diagnostic tool and uploaded the file ... I can use some help

My System SpecsSystem Spec

29 Aug 2012   #2


Every one of your BSODs was caused by PktIcpt.sys (G DATA Software WFP PktInterceptor (Pkt Filter) driver -Products: Anti-virus; Internet Security; Total Security; Notebook Security)

Driver Reference Table - PktIcpt.sys

I'm not 100% sure on what the GData product you have is, but if it's Antivirus then either update it to a newer version or our recommended option would be uninstall and replace it with MSE
My System SpecsSystem Spec
29 Aug 2012   #3

Windows 7 Home Premium 64-bit

Thanks for the quick respond ... G Data is a software package that does everything from antivirus to firewall, I'm gonna try uninstalling it and installing it again and see if works. If it doesn't I'll go with MSE

Will post again just in case I get a BSOD with MSE installed
My System SpecsSystem Spec


 BSOD Have no idea what's causing it

Thread Tools

Similar help and support threads
Thread Forum
BSOD at Random times - No idea whats causing it
Hey all , I have used the dm log collector program to collect all the log files , file dumps ect so you guys can have a look. I have recently installed a new gpu , but i have updated the drivers along with every other driver on my pc. I also installed a new psu but i was getting this random...
BSOD Help and Support
BSOD, have no idea!
Hello guys, First of all i would like to say that I am new on these forums and consider myself a newbie. I have followed the instructions from option one about bsod posting and came up with this rar. About the bsod's. I have a quite new installed windows 7 home premium version, and I...
BSOD Help and Support
Random BSOD have no idea what is causing it
I am what I would consider a intermediate computer user I have been trying to figure out what has been causing my computer to BSOD for the past 4 -6 months I fixed it at some point I'm not sure how but I installed a windows 8 preview to check it out and when I reinstalled windows 7 again it started...
BSOD Help and Support
BSOD help! No Idea what is the cause.
I recently had bsod's this week. If Im playing bf3 plus watch youtube videos = Boom there you go bsod. That's all I know. Please I need some help here guys. Thank you in advance. I will attach my minidump file. PC specs: Amd phenomII x4 955 @4.1ghz with a70 Amd HD 6950 2gb (2) in xf mode...
BSOD Help and Support
BSOD HELP! No idea what to do!
Okay so I installed a new driver appox 2 weeks ago legitly form nvidia theriselvels and I got BSOD's so I was like okay il revert to an older driver to fix it..... well it diddnt. And now since I cant fix it manually i'm asking for help. I have 1 minidump no more. (sorry) but hopefully someone can...
BSOD Help and Support
BSOD - no idea why
Hi! Ive got BSOD the last weeks now and now im getting really tired of it. Sometimes I can use the computer for a couple of hours atleast, but mostly its only usable around 1-10 min before the bluescreen pops up again. Ive attached a "BSOD Dump & System File Collection" report. Couldnt do the...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:58.

Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App