Windows 7: Windows Installation Error

Anesthetic · 29 Aug 2012

I have seen countless threads on this. So, let me make this easier. After a fresh install, and tons of Windows updates, the Windows Installer breaks. Totally unfixable. I tried every fix on the internet. I never had this problem when I first bought this computer in 2009. But now, all of a sudden, it give me this error. Some of the programs magically disappear from the Uninstall list too.

Is it time for me to throw this computer in the garbage? It's an asus. One of those computers where the Disc has been tampered with by the company to ensure that you don't install Windows anywhere else.

Layback Bear · 29 Aug 2012

My first thought is who owns the computer? If it has a company protection installed it would seam that it's owned by a company. Their for shouldn't be tampered with.

Anesthetic · 29 Aug 2012

Quote: Originally Posted by Layback Bear

My first thought is who owns the computer? If it has a company protection installed it would seam that it's owned by a company. Their for shouldn't be tampered with.

I think you misunderstood. It's my computer. I purchased it from Best Buy. It's one of those OEM installations where they're tied to the hardware..

Golden · 29 Aug 2012

Quote: Originally Posted by Anesthetic

I think you misunderstood. It's my computer. I purchased it from Best Buy. It's one of those OEM installations where they're tied to the hardware..

Hi,

That shouldn't be a problem then, since the only hardware that comes into play is the motherboard. Even so, you shouldn't be seeing these problems....

Lets start by checking that Windows sees itself as genuine first. Please follow the steps outline in the tutorial linked below, and post the results here in your next reply:

Windows Genuine and Activation Issue Posting Instructions

I'm quite confident we can help you fix these issues without too much trouble.

regards,
Golden

Anesthetic · 30 Aug 2012

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-BJD6C-K3YVH-DVQJG
Windows Product Key Hash: WFqPPaNJ0hrc3E/8MgITJa2Xf0M=
Windows Product ID: 00359-OEM-8992687-00118
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {40AE048D-B3AB-4BDE-983F-AE773769C9F4}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{40AE048D-B3AB-4BDE-983F-AE773769C9F4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-DVQJG</PKey><PID>00359-OEM-8992687-00118</PID><PIDType>2</PIDType><SID>S-1-5-21-1958556845-2135226751-2780304602</SID><SYSTEM><Manufacturer>ASUSTeK Computer INC.</Manufacturer><Model>CG5270</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0402   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090925000000.000000+000</Date></BIOS><HWID>1E343207018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800118-02-1033-7600.0000-2172009
Installation ID: 000974269371129620311123886403788762111683399414080276
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: DVQJG
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 8/30/2012 4:39:02 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAEABAABAAIAAAABAAAAAgABAAEAln0kqQQhhDRGvIwmaGUaS1KplLLGjpIfCFFMWA==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            A_M_I_        OEMAPIC 
  FACP            A_M_I_        OEMFACP 
  HPET            A_M_I_        OEMHPET 
  MCFG            A_M_I_        OEMMCFG 
  OEMB            A_M_I_        AMI_OEM 
  GSCI            A_M_I_        GMCHSCI 
  SSDT            DpgPmm        CpuPm
  SLIC            _ASUS_        Notebook

Quote: Originally Posted by Golden

Quote: Originally Posted by Anesthetic

I think you misunderstood. It's my computer. I purchased it from Best Buy. It's one of those OEM installations where they're tied to the hardware..

Hi,

That shouldn't be a problem then, since the only hardware that comes into play is the motherboard. Even so, you shouldn't be seeing these problems....

Lets start by checking that Windows sees itself as genuine first. Please follow the steps outline in the tutorial linked below, and post the results here in your next reply:

Windows Genuine and Activation Issue Posting Instructions

I'm quite confident we can help you fix these issues without too much trouble.

regards,
Golden

Windows 7: Windows Installation Error

Windows Installation Error problems?