Random BSOD on HP laptop IRQL_NOT_LESS_OR_EQUAL & MEMORY_MANAGEMENT

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  1. Posts : 17
    Windows 7 Home Premium 64bit
    Thread Starter
       #11

    Sorry, I don't understand the procedure here. What report?
    Should I be continously reporting what causes the BSOD?
    Thanks.
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #12

    The dmp reports that you gave in your first post.
      My Computer


  3. Posts : 17
    Windows 7 Home Premium 64bit
    Thread Starter
       #13

    You mean you're working on it now?
    er, sorry for asking that much questions.
      My Computer


  4. Posts : 17,796
    Windows 10, Home Clean Install
       #14

    Thats why I am here, ask as many as you like. If you dont ask question, I get bored staring at my computer.
    Verifier is suppose to give you BSOD. Each BSOD will give a report, like you gave me in your first post. I will examine these new reports after you use the verifier for 36 hours.
      My Computer


  5. Posts : 17
    Windows 7 Home Premium 64bit
    Thread Starter
       #15

    Thanks alot! It's your sig that encourages me to ask questions :)
    I'll continue with the verifier for now, if any BSOD occured I'll reply here.
    Thanks again!
      My Computer


  6. Posts : 17,796
    Windows 10, Home Clean Install
       #16

    Give me all of them after the 36 hours. I need them to compare.
      My Computer


  7. Posts : 17
    Windows 7 Home Premium 64bit
    Thread Starter
       #17

    Hi,
    I have attached the recent dmp here.
    Hope it helps.
    Thanks!
      My Computer


  8. Posts : 17,796
    Windows 10, Home Clean Install
       #18

    Two drivers wer indentified as being weak.
    Go to the corporate website and update
    Iastor.sys file descriptionProductname:Intel Matrix Storage Manager driver Description:Intel Matrix Storage Manager driver Company:Intel Corporation

    Btmhid.sys file descriptionProductname:Motorola Bluetooth Description:Bluetooth HID Driver Company:Motorola, Inc.
      My Computer


  9. Posts : 17
    Windows 7 Home Premium 64bit
    Thread Starter
       #19

    Thanks! I have installed the newer drivers.
    Should I continue to use my system with the verifier enabled?

    EDIT:
    It appears that I have the latest bluetooth driver and I can't find newer.
    The version I have now is 3.0.2.298, but from
    HP site
    it's 3.0.42.298, though after installing it's the same. I guess it's a typo from HP site
    Last edited by alvinthen; 04 Sep 2012 at 08:36.
      My Computer


 
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