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Windows 7: Getting BSOD, can't logon

30 Aug 2012   #11
Swagg777

Windows 7 Home Premium 64bit
 
 

There are still a couple things I have to save, which should be done sometime tomorrow
No I don't have the Windows installation disk, lost it
The laptop is an Acer Aspire 5253-BZ848


My System SpecsSystem Spec
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30 Aug 2012   #12
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

This is what you do, my friend, get your stuff, because everything will be lost
Then this tutorial tells you how to get an install DVD SP1.
You MUST have a valid key for this to work
If it works, you are as good as gold
If it does not work, I think time to get the Hard Drive replacment
Reinstalling Windows 7
My System SpecsSystem Spec
30 Aug 2012   #13
Swagg777

Windows 7 Home Premium 64bit
 
 

Okay, is the key the Product Key that's on the sticker on the bottom of the laptop?
My System SpecsSystem Spec
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30 Aug 2012   #14
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Letters OEM in it somewhere?
My System SpecsSystem Spec
30 Aug 2012   #15
Swagg777

Windows 7 Home Premium 64bit
 
 

No :/
The sticker is the certificate of authenticity from Microsoft
My System SpecsSystem Spec
30 Aug 2012   #16
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Thats not it
It should have OEM in it. If your computer came with Seven its there. Sometimes its under the cover
undernneath or even in the battery compartment.
Look for it.
My System SpecsSystem Spec
30 Aug 2012   #17
Swagg777

Windows 7 Home Premium 64bit
 
 

Can't find it
Whats the format of the number?
My System SpecsSystem Spec
30 Aug 2012   #18
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Dont give me the exact number but use xxx - and letters OEM where applicalbe.
Show me the format of your certiicate of authenticity.

x for letters
n for numbers
and OEM if there.
But I really know think thats not it
http://windows.microsoft.com/is-IS/w...f-Authenticity

The product key should be about 25 letters/numbers with OEM in there and dashes separating groups of numbers
With a non OEM, its 5 numbers dash then 5 more This 5 times total 25.
My System SpecsSystem Spec
30 Aug 2012   #19
Swagg777

Windows 7 Home Premium 64bit
 
 

XxMxn-xxnnx-xxnnn-nxxxx-xnxxx
My System SpecsSystem Spec
30 Aug 2012   #20
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Gee that looks like it except
See my above post Certificate of Authenticy is not the key
and it has no OEM
Did you look in battery compartment?
Did your computer come with Seven installed?
If not the key is not on the computer, but on the CD sleeve.
BUT
There will be a way to get it.
My System SpecsSystem Spec
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 Getting BSOD, can't logon




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