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Windows 7: Acer Aspire 5750G Shutdowns

15 Sep 2012   #11

Windows 7 Ultimate x64

Hi, back again, as the memtest came up with nothing.
At this point I have put a new Windows on (again), and I have the idea it might be the power supply.

All the shutdowns I had at this point happenend when I had my laptop plugged in. I haven't used it much on battery, but it haven't had a shutdown yet.
I have been getting less shutdowns to begin with since I uninstalled Daemon Tools (or any other mounting tool). These mounting software created a virtual drive which apparenlty caused more shutdowns (that's what I'm thinking anyway).

So I'll be testing on battery for a bit, if that doesn't work I'll send it back to Acer.

Thanks for putting up with me anyway, and hopefully this will be my last post..

My System SpecsSystem Spec

16 Sep 2012   #12

Microsoft Windows 7 Ultimate: x64 (SP1)

Sounds good mate, good luck! Just return here if you have questions.

Best Regards,
My System SpecsSystem Spec
27 Sep 2012   #13

Windows 7 Ultimate x64

Hi again,

I figured out what the problem was, or at least how to stop the shutdowns. I searched a bit more on the internet and finally found a post which explained how to stop getting the event id 37 warnings(The speed of processor # in group 0 is being limited by system firmware. The processor has been in this reduced performance state for x seconds since the last report.)

To stop these errors someone recommended going in to the bios and disabling c-states. Ever since I haven't had any problems (apart from the laptop being slightly louder). I did have to unlock my bios, but seems worth it.

Anyway thanks for putting up with me, and hope this info will help others as well.

My System SpecsSystem Spec


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