Bsod while playing diablo 3

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  1. Posts : 14
    windows 7 professional 64 bit
       #1

    Bsod while playing diablo 3


    i have been plagued with bsods while playing diablo 3, i notice my computer starting to run harder then i get a crash sooner or later
    it is really starting to anger me

    i used the program whocrashed and here is what it says
    Code:
    
    Crash Dump Analysis  
    Crash dump  directory: C:\Windows\Minidump
    
    Crash  dumps are enabled on your computer.
    
    
    On Fri 8/31/2012 4:24:37 AM GMT your computer  crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably  caused by the following module: unknown_module_00000000`00000000.sys  (Unloaded_Unknown_Module_00000000`00000000+0x6E4F4DB9) 
    Bugcheck code: 0x7E  (0xFFFFFFFFC0000005, 0xFFFFF88005BDD3C4, 0xFFFFF880069CA528,  0xFFFFF880069C9D80)
    Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
    Bug check  description: This bug check indicates that a system thread generated an  exception that the error handler did not catch.
    A third party driver was  identified as the probable root cause of this system error. It is suggested you  look for an update for the following driver:  unknown_module_00000000`00000000.sys . 
    Google query: unknown_module_00000000`00000000.sys  SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
    
    
    
    
    On Tue 8/28/2012 7:16:15 AM GMT  your computer crashed
    crash dump file:  C:\Windows\Minidump\082812-21949-01.dmp
    This was probably caused by the  following module: unknown_module_fffff880`01fa4e50.sys  (Unloaded_Unknown_Module_fffff880`01fa4e50+0x2AE39A2) 
    Bugcheck code: 0x24  (0x1904FB, 0xFFFFF8800399A1E8, 0xFFFFF88003999A40, 0xFFFFF80002EB64F7)
    Error:  NTFS_FILE_SYSTEM
    Bug check description: This  indicates a problem occurred in the NTFS file system. 
    A third party driver  was identified as the probable root cause of this system error. It is suggested  you look for an update for the following driver:  unknown_module_fffff880`01fa4e50.sys . 
    Google query: unknown_module_fffff880`01fa4e50.sys  NTFS_FILE_SYSTEM
    
    
    
    
    On Mon 8/27/2012 12:31:57 AM GMT your computer  crashed
    crash dump file: C:\Windows\Minidump\082612-25552-01.dmp
    This  was probably caused by the following module: ntoskrnl.exe (nt+0x7F1C0) 
    Bugcheck code: 0xC5  (0x16800000008, 0x2, 0x0, 0xFFFFF80003010B05)
    Error: DRIVER_CORRUPTED_EXPOOL
    file path:  C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel &  System
    Bug check description: This indicates that the system attempted to  access invalid memory at a process IRQL that was too high.
    This appears to be  a typical software driver bug and is not likely to be caused by a hardware  problem. This might be a case of memory corruption. More often memory corruption  happens because of software errors in buggy drivers, not because of faulty RAM  modules. 
    The crash took place in the Windows kernel. Possibly this problem  is caused by another driver which cannot be identified at this time.  
    
    
    On Sun  8/26/2012 5:59:15 AM GMT your computer crashed
    crash dump file:  C:\Windows\Minidump\082612-26208-01.dmp
    This was probably caused by the  following module: Unknown (0xFFFFF80002E841C0) 
    Bugcheck code:  0xD1 (0xFFFFF8800BC69A00, 0x2, 0x8, 0xFFFFF8800BC69A00)
    Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Bug check description:  This indicates that a kernel-mode driver attempted to access pageable memory at  a process IRQL that was too high.
    This appears to be a typical software  driver bug and is not likely to be caused by a hardware problem. 
    A third  party driver was identified as the probable root cause of this system error. It  is suggested you look for an update for the following driver: Unknown .  
    Google query: Unknown  DRIVER_IRQL_NOT_LESS_OR_EQUAL
    
    
    
    
    On Thu 8/2/2012 5:21:49 AM GMT  your computer crashed
    crash dump file:  C:\Windows\Minidump\080212-22136-01.dmp
    This was probably caused by the  following module: asmthub3.sys (asmthub3+0x15A2D) 
    Bugcheck code:  0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF88007DAEA2D, 0xFFFFF8800362E9C8,  0xFFFFF8800362E220)
    Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
    file path:  C:\Windows\system32\drivers\asmthub3.sys
    product: ASMedia USB 3.0 Host Drivers
    company: ASMedia Technology Inc
    description: ASMedia USB3 Hub  Driver
    Bug check description: This indicates that a system thread generated  an exception which the error handler did not catch.
    This appears to be a  typical software driver bug and is not likely to be caused by a hardware  problem. 
    A third party driver was identified as the probable root cause of  this system error. It is suggested you look for an update for the following  driver: asmthub3.sys (ASMedia USB3 Hub Driver, ASMedia Technology Inc).  
    Google query: asmthub3.sys ASMedia Technology Inc  SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
    
    
    
    
    On Wed 8/1/2012 6:06:25 AM GMT  your computer crashed
    crash dump file:  C:\Windows\Minidump\080112-21325-01.dmp
    This was probably caused by the  following module: unknown_module_00000000_00000080.sys  (Unknown_Module_00000000_00000080+0x2FD79D) 
    Bugcheck code: 0x7E  (0xFFFFFFFFC000001D, 0xFFFFF88005B9AB83, 0xFFFFF88006DB2348,  0xFFFFF88006DB1BA0)
    Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
    Bug check  description: This bug check indicates that a system thread generated an  exception that the error handler did not catch.
    A third party driver was  identified as the probable root cause of this system error. It is suggested you  look for an update for the following driver:  unknown_module_00000000_00000080.sys . 
    Google query: unknown_module_00000000_00000080.sys  SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
    
    
    
    
    On Mon 7/23/2012 8:16:14 PM GMT  your computer crashed
    crash dump file:  C:\Windows\Minidump\072312-24757-01.dmp
    This was probably caused by the  following module: Unknown (0xFFFFF88004ABD7F2) 
    Bugcheck code:  0x3B (0xC0000005, 0xFFFFF88005B2CBF6, 0xFFFFF88009E42D90, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    Bug check description: This  indicates that an exception happened while executing a routine that transitions  from non-privileged code to privileged code. 
    This appears to be a typical  software driver bug and is not likely to be caused by a hardware problem. 
    A  third party driver was identified as the probable root cause of this system  error. It is suggested you look for an update for the following driver: Unknown  . 
    Google query: Unknown  SYSTEM_SERVICE_EXCEPTION
    
    
    
    
    On Tue 7/17/2012 7:22:34 AM GMT  your computer crashed
    crash dump file:  C:\Windows\Minidump\071712-22604-01.dmp
    This was probably caused by the  following module: ntoskrnl.exe (nt+0x87CF9) 
    Bugcheck code: 0x19  (0x20, 0xFFFFF8A002CD6690, 0xFFFFF8A002CD6E70, 0x947E6921)
    Error: BAD_POOL_HEADER
    file path:  C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel &  System
    Bug check description: This indicates that a pool header is  corrupt.
    This appears to be a typical software driver bug and is not likely  to be caused by a hardware problem. This might be a case of memory corruption.  More often memory corruption happens because of software errors in buggy  drivers, not because of faulty RAM modules. 
    The crash took place in the  Windows kernel. Possibly this problem is caused by another driver which cannot  be identified at this time. 
    
    
      Conclusion  
    8 crash dumps  have been found and analyzed. 5 third party drivers have been identified to be  causing system crashes on your computer. It is strongly suggested that you check  for updates for these drivers on their company websites. Click on the links  below to search with Google for updates for these drivers: 
    
    asmthub3.sys (ASMedia USB3 Hub Driver, ASMedia Technology  Inc)
    
    unknown_module_fffff880`01fa4e50.sys 
    
    unknown_module_00000000_00000080.sys 
    
    unknown  
    
    unknown_module_00000000`00000000.sys 
    
    If no  updates for these drivers are available, try searching with Google on the names  of these drivers in combination the errors that have been reported for these  drivers and include the brand and model name of your computer as well in the  query. This often yields interesting results from discussions from users who  have been experiencing similar problems.
    
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hello asdd, can you post it following the Blue Screen of Death (BSOD) Posting Instructions ?
      My Computer


  3. Posts : 14
    windows 7 professional 64 bit
    Thread Starter
       #3

    i have uploaded the attachment, sorry for the wait
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    ► One of your dumps indicate to ASMedia USB 3.0 Hub driver. Well, it is almost one your old, of Sept 2011. Check for possible updated in ASMedia Technology Inc. ????.

    ► Another one shows pool corruption as the cause. In this situation, I think it is better to enable driver verifier to monitor the drivers:
    Driver Verifier - Enable and Disable

    ► All your other dumps indicate to almost nothing, with different bugchecks. Most possibly that generated due to hardware error. I would suggest you to take a few hardware tests:
    1> For RAM:
    RAM - Test with Memtest86+

    2> For CPU:
    Hardware - Stress Test With Prime95

    3> For HDD:

    1. Reseat the sata and power.
    2. Run chkdsk /f/r, following the option two of the tutorial Disk Check
    3. Seatool for dos: SeaTools | Seagate download
      Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.

    Let us know the results!
      My Computer


  5. Posts : 14
    windows 7 professional 64 bit
    Thread Starter
       #5

    Hello, i recently adjusting the fan on my video card and i seem to be getting a lot less bsod's

    i will run these tests right now and respond back to you guys
      My Computer


  6. Posts : 14
    windows 7 professional 64 bit
    Thread Starter
       #6

    I turned on driver verifier and i get a bsod instantly, here is what whocrashed said:

    On Mon 9/17/2012 8:04:47 PM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\091712-20623-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x7F1C0)
    Bugcheck code: 0xC4 (0x0, 0x0, 0x1, 0x0)
    Error: DRIVER_VERIFIER_DETECTED_VIOLATION
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This is the general bug check code for fatal errors found by Driver Verifier.
    The driver requested a zero-byte pool allocation. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #7

    Upload the crash dump? We need a closer look :)
      My Computer


  8. Posts : 14
    windows 7 professional 64 bit
    Thread Starter
       #8

    i have uploaded my last 2 minidumps
    one from 2 days ago and one from just now
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #9

    Kaspersky.
    Code:
    Loading User Symbols
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck C4, {0, 0, 1, 0}
    
    Unable to load image \SystemRoot\system32\DRIVERS\klif.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for klif.sys
    *** ERROR: Module load completed but symbols could not be loaded for klif.sys
    Probably caused by : klif.sys ( klif+4b584 )
    
    Followup: MachineOwner
    ---------
    As a test, uninstall Kaspersky and use Microsoft Security Essentials - Free Antivirus for Windows, and see if it is causing crashes or not.
      My Computer


  10. Posts : 14
    windows 7 professional 64 bit
    Thread Starter
       #10

    ok i will try this tonight, sorry for the long wait between replies
    i was just hesitant to remove the kaspersky but at this point, ill try anything
      My Computer


 
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