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Windows 7: BSOD on windows 7 64bit only!


31 Aug 2012   #1

Microsoft Windows 7 Ultimate Versio 6.1.7601 Service Pack 1 Build 7601
 
 
BSOD on windows 7 64bit only!

I already had 2 OS on my HDDs (win xp and win 7 32-bit).. everything's fine on them... no BSOD... been using win xp for more than 3 years now ... and win 7 32-bit for 1 year... no major problems... now i wanted to install win 7 64bit to take full advantage of my 4gb ram(i had since the purchase of my pc) .... but problem... once it's booted... it randomly BSOD (sometimes just 1min after boot, sometimes 20mins, sometimes 15mins) but it ultimately gets a BSOD... i have tried several installations of win 7 64bit (ultimate, premium, home)... all same problem.. had some problems with installation for some versions (BSOD on install) .... any idea what may be wrong?? plz help? how come nothing on 32bit but it's nightmare on 64bit...

find attached.. my latest minidump ...

my specs are

mobo : asus p5q deluxe
ram : 4gb DDR2
cpu : quad core q8200
gpu : radeon 4870 HD
HDD : 3 HDD (1tb, 500gb, 2tb)

have updated/downgrade my bios..nothing helped and installed latest drivers for sata, mobo, chipset, etc.. from asus website and amd radeon website.

My System SpecsSystem Spec
.

31 Aug 2012   #2

 

It's a little hard with only one dump, but it is pointing to a hardware issue.

Code:
BugCheck 124, {0, fffffa8004c48028, b2000040, 800}

Probably caused by : GenuineIntel
I did notice ASACPI.sys on your system which is know to cause bosd's so it might be worth uninstalling any Asus system tweaking utilities you have installed and see how it goes.
My System SpecsSystem Spec
31 Aug 2012   #3

Microsoft Windows 7 Ultimate Versio 6.1.7601 Service Pack 1 Build 7601
 
 

Quote   Quote: Originally Posted by z3r010 View Post
It's a little hard with only one dump, but it is pointing to a hardware issue.

Code:
BugCheck 124, {0, fffffa8004c48028, b2000040, 800}

Probably caused by : GenuineIntel
I did notice ASACPI.sys on your system which is know to cause bosd's so it might be worth uninstalling any Asus system tweaking utilities you have installed and see how it goes.
even on a fresh install of win 7 64bit without installing anything, i get the BSOD... find attached all my other minidumps i had so far

edit: how come i don't have any problem with 32bit but have so many BSOD on 64 bit? and thx taking a look!
My System SpecsSystem Spec
.


31 Aug 2012   #4

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

information   Information
Suggestions given on top of John's excellent advice. Jump-in by a request from John. I'll suggest you to do all the things he has said by far if you haven't already.


Hello yeahman45 and welcome to Sevenforums.

Things we need.
Thank you for uploading the crash dumps. Though, in order to help you -- we'd need a full report. This includes, sys infos, nfo etc. To get these files, use our thread below.

http://www.sevenforums.com/crashes-d...tructions.html


-- press everything the utility brings except crash dumps (minidumps)
BSOD Analyse

Code:
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Usual causes: Hardware, Incompatibility, May be driver corruption

Code:
3: kd> !cpuspeed
No export cpuspeed found
3: kd> !sysinfo cpuspeed
CPUID:        "Intel(R) Core(TM)2 Quad  CPU   Q8200  @ 2.33GHz"
MaxSpeed:     2330
CurrentSpeed: 2333
1) It's only a few bits of voltages we're talking about, but make sure that your cables are tight, the BIOS settings are default and most important -- nothing is overclocked. Small bits of voltages of the difference is not too serious when dealing with the CPU; but it might be a causer - especially when the Processor is rapidly blamed in the 'Probably Caused By'-line.

2) Ensure that the case is cool inside, check your temperatures in BIOS or use Speccy for instance. Try to open your case ( Ensure warranty rules and regulations), and get a fan to blow directly into the hardware.

3) Update every driver that interacts with the hardware. (Raid, Controllers, Graphics Card driver)

4) Nevertheless it's important to keep Windows updated because 0x124 might not point to hardware.

5) Report if these bugchecks appears at times, they're the most common one within Hardware issues and overclocking.
0x77 – KERNEL_STACK_INPAGE_ERROR
0x7A - KERNEL_DATA_INPAGE_ERROR
0x101 - CLOCK_WATCHDOG_TIMEOUT
Updating System Specs will give us a better sight of
how your system is put together. It's simply done.
ง Download Speccy
|User CP (top of the page)| |Edit System Spec|
COPY & PASTE section to section
ง Include Laptop, Desktop information
ง End with |Save Changes|
* Make sure the processor has close contact with the surface of the cooler.
* Apply cooling paste if your temperatures are high. (Make sure you don't have two layers)

* Are you using the stock cooler?
SUMMARY

Code:
'**************************Tue Aug 28 18:41:03.262 2012 (UTC + 2:00)**************************
BugCheck 124, {0, fffffa8004bce028, b2000040, 800}
Probably caused by : GenuineIntel
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
**************************Mon Aug 27 12:27:06.658 2012 (UTC + 2:00)**************************
BugCheck 101, {31, 0, fffff88002f63180, 2}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE ) (Broken symbols)
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
**************************Mon Aug 27 12:09:08.420 2012 (UTC + 2:00)**************************
BugCheck 124, {0, fffffa8004b34028, b2000040, 800}
Probably caused by : GenuineIntel
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
**************************Mon Aug 27 11:57:41.908 2012 (UTC + 2:00)**************************
BugCheck 101, {31, 0, fffff88002f64180, 2}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE ) (Broken symbols)
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
**************************Mon Aug 27 11:48:54.793 2012 (UTC + 2:00)**************************
BugCheck 124, {0, fffffa8004be4028, b2000040, 800}
Probably caused by : GenuineIntel
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Best Regards
Frederik.
My System SpecsSystem Spec
31 Aug 2012   #5

Microsoft Windows 7 Ultimate Versio 6.1.7601 Service Pack 1 Build 7601
 
 

1) It's only a few bits of voltages we're talking about, but make sure that your cables are tight, the BIOS settings are default and most important -- nothing is overclocked. Small bits of voltages of the difference is not too serious when dealing with the CPU; but it might be a causer - especially when the Processor is rapidly blamed in the 'Probably Caused By'-line.
Not overclock and on default bios settings

2) Ensure that the case is cool inside, check your temperatures in BIOS or use Speccy for instance. Try to open your case ( Ensure warranty rules and regulations), and get a fan to blow directly into the hardware.
Temperatures seem normal and i have no problem with winxp/7 32-bit

3) Update every driver that interacts with the hardware. (Raid, Controllers, Graphics Card driver)
Done

4) Nevertheless it's important to keep Windows updated because 0x124 might not point to hardware.
Tried to update but got BSOD before i could dload/install the updates

5) Report if these bugchecks appears at times, they're the most common one within Hardware issues and overclocking.
0x77 – KERNEL_STACK_INPAGE_ERROR
0x7A - KERNEL_DATA_INPAGE_ERROR
0x101 - CLOCK_WATCHDOG_TIMEOUT
Where can i find these bugchecks?

edit: going to use speccy and sf diagnostics tool and report back
My System SpecsSystem Spec
31 Aug 2012   #6

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

I basically meant if you're getting a BSOD, and it tells this bugcheck -- you should let us know.



Please download CPU-Z and take a snapshot if every tab. Upload the images here on Seven Forums.

(Screenshots and Files - Upload and Post in Seven Forums)

Best Regards,
Frederik.
My System SpecsSystem Spec
31 Aug 2012   #7

Microsoft Windows 7 Ultimate Versio 6.1.7601 Service Pack 1 Build 7601
 
 

here are the sf diagnostic files
My System SpecsSystem Spec
31 Aug 2012   #8

Microsoft Windows 7 Ultimate Versio 6.1.7601 Service Pack 1 Build 7601
 
 

cpu-z screens (got a BSOD when downloading the app... second boot was ok)
My System SpecsSystem Spec
31 Aug 2012   #9

Microsoft Windows 7 Ultimate Versio 6.1.7601 Service Pack 1 Build 7601
 
 

updated my specs in user cp using speccy.. here are my temperatures:

Intel Core 2 Quad Q8200 @ 2.33GHz 44 ฐC
ASUSTeK Computer INC. P5Q DELUXE (LGA 775) 41 ฐC
ATI Radeon HD 4800 Series (ATI AIB) 71 ฐC
1863GB Western Digital WDC WD20EARX-00PASB0 ATA Device (SATA) 35 ฐC
466GB Hitachi Hitachi HDP725050GLA360 ATA Device (SATA) 37 ฐC
932GB Western Digital WDC WD1001FALS-00E8B0 ATA Device (SATA) 41 ฐC

edit: hope all these details will help you guys solve my problem... thx in advance
My System SpecsSystem Spec
31 Aug 2012   #10

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Is the Graphics Card temperature at idle, 71 ฐC? That's quite hot honestly.

Combining your crash dumps and the general view of BSODs culprits, I'd suggest you to have a look at your memory, the sticks. Through decades people have been using the bootable tool called Memtest86+ and it's basically very unique in these manners.
Be sure to check your warranty rules and regulations before opening your case.
* Memtest86+ is USB-ready, and can be booted directly from it. Download the flashdrive wizard.
* To ensure that either your sticks OR your motherboard slots are broken, it's necessary to do the below procedure-
* Pull out all sticks except ONE, scan it.
* If no errors, pull the scanned stick into another slot.
* Proceed like this until you've scanned all sticks individually, and all the slots.
Thank you for your effort!
Fred.
My System SpecsSystem Spec
Reply

 BSOD on windows 7 64bit only!




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