| Windows 7: Random BSOD problem |
31 Aug 2012
|
#1 | | Windows 7 Ultimate x64 Rio de Janeiro |
Random BSOD problem Hello Everybody,
I am getting random blue screens for different errors including win32k.sys and memory management.
specs: - Gigabye GA-Z68MA-D2H-B3
- Intel Core i5-2500 processor
- Markvision DDR3 4GB 1333MHz
- Radeon HD 5670 Series graphics card
- Windows 7 Ultimate 64bit
- The age of my system is 7 months old
| My System Specs |
| OS Windows 7 Ultimate x64 CPU Intel Core i5-2500 Processor (6M Cache, up to 3.70 GHz) Motherboard Gigabyte GA-Z68MA-D2H-B3 Memory 2x Markvision DDR3 4GB 1333MHz Dual Channel Graphics Card ATI Radeon HD 5670 Sound Card Integrated Audio Monitor(s) Displays Philips 215Vw 21.5" Keyboard Microsoft Wired Keyboard 600 Mouse Microsoft Wired Desktop 600 Hard Drives Samsung HD103SJ 1TB SATA II and Seagate 1TB SATA II Internet Speed 1MB |
31 Aug 2012
|
#2 | | Windows 7 Home Premium SP1, clean install, upgrade disc CT |
Welcome
The reports hint toward hardware, but also name a number of drivers as the cause. Lets rule out drivers so we can concentrate on hardware if necessary Driver Verifier I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).
In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .
Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.
Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).
If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created. Driver Verifier - Enable and Disable | My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 |
01 Sep 2012
|
#3 | | Windows 7 Ultimate x64 Rio de Janeiro |
I enabled the driver verifier and after nearly 30 hours of nomal use, there hasn't any problem and the system didn't crash. | My System Specs | | OS Windows 7 Ultimate x64 CPU Intel Core i5-2500 Processor (6M Cache, up to 3.70 GHz) Motherboard Gigabyte GA-Z68MA-D2H-B3 Memory 2x Markvision DDR3 4GB 1333MHz Dual Channel Graphics Card ATI Radeon HD 5670 Sound Card Integrated Audio Monitor(s) Displays Philips 215Vw 21.5" Keyboard Microsoft Wired Keyboard 600 Mouse Microsoft Wired Desktop 600 Hard Drives Samsung HD103SJ 1TB SATA II and Seagate 1TB SATA II Internet Speed 1MB |
01 Sep 2012
|
#4 | | Windows 7 Home Premium SP1, clean install, upgrade disc CT |
Dont know if that is actually good, the problem may very well be hardware.
Run for 8 passes
Then run each stick for 6 pases. Guide to using Memtest86+ - Geeks to Go Forums | My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 |
02 Sep 2012
|
#5 | | Windows 7 Ultimate x64 Rio de Janeiro |
I've ran memtest on each individual stick for over 6 passes each and with both of them for 10 passes, but no errors. | My System Specs | | OS Windows 7 Ultimate x64 CPU Intel Core i5-2500 Processor (6M Cache, up to 3.70 GHz) Motherboard Gigabyte GA-Z68MA-D2H-B3 Memory 2x Markvision DDR3 4GB 1333MHz Dual Channel Graphics Card ATI Radeon HD 5670 Sound Card Integrated Audio Monitor(s) Displays Philips 215Vw 21.5" Keyboard Microsoft Wired Keyboard 600 Mouse Microsoft Wired Desktop 600 Hard Drives Samsung HD103SJ 1TB SATA II and Seagate 1TB SATA II Internet Speed 1MB |
02 Sep 2012
|
#6 | | Windows 7 Home Premium SP1, clean install, upgrade disc CT |
To determine it its harware can you give me as much detail as possible about what you were doing when this happens? | My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 |
03 Sep 2012
|
#7 | | Windows 7 Ultimate x64 Rio de Janeiro |
I was using google chrome and jdownloader in all times | My System Specs | | OS Windows 7 Ultimate x64 CPU Intel Core i5-2500 Processor (6M Cache, up to 3.70 GHz) Motherboard Gigabyte GA-Z68MA-D2H-B3 Memory 2x Markvision DDR3 4GB 1333MHz Dual Channel Graphics Card ATI Radeon HD 5670 Sound Card Integrated Audio Monitor(s) Displays Philips 215Vw 21.5" Keyboard Microsoft Wired Keyboard 600 Mouse Microsoft Wired Desktop 600 Hard Drives Samsung HD103SJ 1TB SATA II and Seagate 1TB SATA II Internet Speed 1MB |
03 Sep 2012
|
#8 | | Windows 7 Home Premium SP1, clean install, upgrade disc CT |
If you get additional BSODs, submit them to us. | My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 |
03 Sep 2012
|
#9 | | Windows 7 Ultimate x64 Rio de Janeiro |

Quote: Originally Posted by richc46 If you get additional BSODs, submit them to us. Ok.
Last edited by Chygrynsky; 08 Sep 2012 at 10:34 PM..
| My System Specs | | OS Windows 7 Ultimate x64 CPU Intel Core i5-2500 Processor (6M Cache, up to 3.70 GHz) Motherboard Gigabyte GA-Z68MA-D2H-B3 Memory 2x Markvision DDR3 4GB 1333MHz Dual Channel Graphics Card ATI Radeon HD 5670 Sound Card Integrated Audio Monitor(s) Displays Philips 215Vw 21.5" Keyboard Microsoft Wired Keyboard 600 Mouse Microsoft Wired Desktop 600 Hard Drives Samsung HD103SJ 1TB SATA II and Seagate 1TB SATA II Internet Speed 1MB |
08 Sep 2012
|
#10 | | Windows 7 Ultimate x64 Rio de Janeiro |
I attached a new BSOD that i received today. | My System Specs | | OS Windows 7 Ultimate x64 CPU Intel Core i5-2500 Processor (6M Cache, up to 3.70 GHz) Motherboard Gigabyte GA-Z68MA-D2H-B3 Memory 2x Markvision DDR3 4GB 1333MHz Dual Channel Graphics Card ATI Radeon HD 5670 Sound Card Integrated Audio Monitor(s) Displays Philips 215Vw 21.5" Keyboard Microsoft Wired Keyboard 600 Mouse Microsoft Wired Desktop 600 Hard Drives Samsung HD103SJ 1TB SATA II and Seagate 1TB SATA II Internet Speed 1MB Random BSOD problem problems? All times are GMT -5. The time now is 08:23 AM. | |