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Windows 7: Random BSOD problem


31 Aug 2012   #1

Windows 7 Ultimate x64
 
 
Random BSOD problem

Hello Everybody,


I am getting random blue screens for different errors including win32k.sys and memory management.

specs:
  • Gigabye GA-Z68MA-D2H-B3
  • Intel Core i5-2500 processor
  • Markvision DDR3 4GB 1333MHz
  • Radeon HD 5670 Series graphics card
  • Windows 7 Ultimate 64bit
  • The age of my system is 7 months old


My System SpecsSystem Spec
.

31 Aug 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Welcome
The reports hint toward hardware, but also name a number of drivers as the cause. Lets rule out drivers so we can concentrate on hardware if necessary
Driver Verifier
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because
Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

Driver Verifier - Enable and Disable
My System SpecsSystem Spec
01 Sep 2012   #3

Windows 7 Ultimate x64
 
 

I enabled the driver verifier and after nearly 30 hours of nomal use, there hasn't any problem and the system didn't crash.
My System SpecsSystem Spec
.


01 Sep 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Dont know if that is actually good, the problem may very well be hardware.

Run for 8 passes
Then run each stick for 6 pases.
Guide to using Memtest86+ - Geeks to Go Forums
My System SpecsSystem Spec
02 Sep 2012   #5

Windows 7 Ultimate x64
 
 

I've ran memtest on each individual stick for over 6 passes each and with both of them for 10 passes, but no errors.
My System SpecsSystem Spec
02 Sep 2012   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

To determine it its harware can you give me as much detail as possible about what you were doing when this happens?
My System SpecsSystem Spec
03 Sep 2012   #7

Windows 7 Ultimate x64
 
 

I was using google chrome and jdownloader in all times
My System SpecsSystem Spec
03 Sep 2012   #8

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

If you get additional BSODs, submit them to us.
My System SpecsSystem Spec
03 Sep 2012   #9

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by richc46 View Post
If you get additional BSODs, submit them to us.
Ok.
My System SpecsSystem Spec
08 Sep 2012   #10

Windows 7 Ultimate x64
 
 

I attached a new BSOD that i received today.
My System SpecsSystem Spec
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 Random BSOD problem




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