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Windows 7: BSOD Message. Need help to determine why. Thanks.

31 Aug 2012   #1

Windows 7 Ultimate x64
BSOD Message. Need help to determine why. Thanks.


- Windows 7 Ultimate x64bit
- AMD Phenom BE 965 3.40Ghz
- Geil Enhance Corsa DDR3 1333Mhz 4 x 2 GB 8GB Ram total
- Asrock Extreme3 970 Motherboard AM3 and AM3+
- 2 x Sapphire 7770HD GPU Crossfire mode enabled
- 750GB WD HD
- eXtreme Power 80+ 650W PSU (non modular)
- Arctic Cooling MX-4 Thermal Paste
- Hyper TX3 Push/Pull CPU Fan
- CIT Vantage Gamer Case
- Logitech G510 Gaming Keyboard
- Razer DeathAdder Gaming Mouse
- Corsair Vengeance 1500 Gaming Headset


Problem signature
Problem Event Name:BlueScreen
OS Version:6.1.7601.
Locale ID:2057

Files that help describe the problem (some files may no longer be available)

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
OS Version:6_1_7601
Service Pack:1_0


Faulting Application Path:C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe

Problem signature
Problem Event Name:APPCRASH
Application Name:Fuel.Service.exe
Application Version:
Application Timestamp:501fefb5
Fault Module Nameevice.dll
Fault Module Version:
Fault Module Timestamp:4f55e10b
Exception Code:c0000005
Exception Offset:00000000000033c1
OS Version:6.1.7601.
Locale ID:2057
Additional Information 1:dea7
Additional Information 2:dea79fb6329ed5d2a07e58a7b4c512d8
Additional Information 3:e63f
Additional Information 4:e63fff6dece74650e21af68209f915d4

Files that help describe the problem


The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 (0x00000000000000c4, 0x0000000000000002, 0x0000000000000000, 0xfffff8800198764f). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 083112-21949-01.

They are the messages I get in the solution center history every time the computer blue screens what is going on! This system is brand new. Thanks!

My System SpecsSystem Spec
31 Aug 2012   #2

Windows 7 Ultimate x64

Ok, when a blue screen of death or kernel panic accures it means that there might be a hardware problem. Simetimes it's because of a recent hardware change. Most BSOD are happening because of CPU overheating( you might take a look over the temperatures in hw monitor ). What I suggest to do is check event viwer and look for the error message you encounter and try google it
My System SpecsSystem Spec
31 Aug 2012   #3

Windows 7 Ultimate x64

I may of fixed this by uninstalling iObit Malware Fighter as it was causing registry problems and doing this i found on another forum -

Go to device manager and disable start-up of AODDriver4.01 and AODDriver4.1, click the driver tab and start-up type set to disabled.
You have to select "display hidden devices" and look in plug and play


Disable Fuel service in the contol panel under sevices.


Set AODDriver4.01 and AODDriver4.1 to DEMAND

Run this bat file as admin to clear your Event logs.

For anyone with Fuel Service problems look here and hopefully it should be the fix for you - Fuel service not working again with the 12.8 driver help plz

Weather or not this will fix the blue screen error i am unsure of at the moment so far so good though
My System SpecsSystem Spec

 BSOD Message. Need help to determine why. Thanks.

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