Computer randomly turns off (no reboot, no error)


  1. Kevifone
    Posts : 1
    Windows 7 Ultimate 64 Bit
       New #1

    Computer randomly turns off (no reboot, no error)


    My computer will randomly turn off. Only if I am using it. I can turn it on and it will sit forever, but if I use it.. Boom. Shuts completely off with no warning, no error, nothing. I need to power it back on by pressing the power button. I went to CMOS and turned on restart on system failure and it does not restart. Don't think it's running hot.. at least, my gcard is only doing 48 C which is low. Idk if it's a software issue or hardware?

    I ran a scan of my computer using ESET NOD32 Smart Security = nothing found.
    I will attach dxdiag. I cleaned my PC inside the best I know how.. >.<
    Last edited by Kevifone; 31 Aug 2012 at 18:51. Reason: Included information.
      My Computer
    Quote Quote

  3. koolkat77
    Posts : 15,026
    Windows 10 Home 64Bit
       New #2

    Welcome to the forum.

    Download and install this Speccy and see the temps of your computer.
    Download Speccy 1.17.340 - FileHippo.com

    Disable "Automatically restart" option

    • Click on the start and type Sysdm.cpl, hit enter.
    • Switch to Advanced tab and click Settings button of Startup and Recovery.
    • Deselect the Automatically restart option and click OK to exit.

    Download and install all the updates from Windows Updates.

    Also replace ESET with MSE from the link below and run a complete scan to make sure you're free of viruses.

    Will wait for an update after you've done these.
      My Computer
    Quote Quote

 

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