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Windows 7: Computer randomly turns off (no reboot, no error)

31 Aug 2012   #1
Kevifone

Windows 7 Ultimate 64 Bit
 
 
Computer randomly turns off (no reboot, no error)

My computer will randomly turn off. Only if I am using it. I can turn it on and it will sit forever, but if I use it.. Boom. Shuts completely off with no warning, no error, nothing. I need to power it back on by pressing the power button. I went to CMOS and turned on restart on system failure and it does not restart. Don't think it's running hot.. at least, my gcard is only doing 48 C which is low. Idk if it's a software issue or hardware?

I ran a scan of my computer using ESET NOD32 Smart Security = nothing found.
I will attach dxdiag. I cleaned my PC inside the best I know how.. >.<


My System SpecsSystem Spec
.
31 Aug 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to the forum.

Download and install this Speccy and see the temps of your computer.

Download Speccy 1.17.340 - FileHippo.com

Disable "Automatically restart" option
  • Click on the start and type Sysdm.cpl, hit enter.
  • Switch to Advanced tab and click Settings button of Startup and Recovery.
  • Deselect the Automatically restart option and click OK to exit.
Download and install all the updates from Windows Updates.

Also replace ESET with MSE from the link below and run a complete scan to make sure you're free of viruses.

Will wait for an update after you've done these.
My System SpecsSystem Spec
Reply

 Computer randomly turns off (no reboot, no error)




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