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Windows 7: SysWOW64\ntdll.dll Errors

01 Sep 2012   #1
JackNaylorPE

Windows 7 - 64 bit
 
 
SysWOW64\ntdll.dll Errors

Looked at 100's of Yahoo search results on C:\Windows\SysWOW64\ntdll.dll errors with no luck. Happened 3 times while idle and afk in last 2 days

Win7-64, Clevo 170EM / Sager NP9170 Lappie, i7-3720QM, GTX 675M, 16 GB, Seagate Momentus 750 GB)


Log Name: Application
Source: Application Error
Date: 8/30/2012 10:35:32 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Beta
Description:
Faulting application name: client_ryzom_rd.exe, version: 0.0.0.0, time stamp: 0x4f4bd16f
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f
Exception code: 0xc0000005
Fault offset: 0x0002f367
Faulting process id: 0x1e88
Faulting application start time: 0x01cd86ff460435d2
Faulting application path: E:\Ryzom\client_ryzom_rd.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 88e75dbc-f314-11e1-ae76-0090f5d1aa1f
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-08-31T02:35:32.000000000Z" />
<EventRecordID>3653</EventRecordID>
<Channel>Application</Channel>
<Computer>Beta</Computer>
<Security />
</System>
<EventData>
<Data>client_ryzom_rd.exe</Data>
<Data>0.0.0.0</Data>
<Data>4f4bd16f</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.17725</Data>
<Data>4ec49b8f</Data>
<Data>c0000005</Data>
<Data>0002f367</Data>
<Data>1e88</Data>
<Data>01cd86ff460435d2</Data>
<Data>E:\Ryzom\client_ryzom_rd.exe</Data>
<Data>C:\Windows\SysWOW64\ntdll.dll</Data>
<Data>88e75dbc-f314-11e1-ae76-0090f5d1aa1f</Data>
</EventData>
</Event>


My System SpecsSystem Spec
.

01 Sep 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello, can you post it following the http://www.sevenforums.com/crashes-d...tructions.html ?
My System SpecsSystem Spec
01 Sep 2012   #3
JackNaylorPE

Windows 7 - 64 bit
 
 

I tried that Arc but your diagnostic tool leaves nothing on the desktop. Also C:\Users\name\Desktop has nothing in it. And , yes,program was run as administrator

I copied the files individually and assembled my own zip \file
My System SpecsSystem Spec
.


01 Sep 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Download and install |MG| Driver Fusion (Driver Sweeper) 1.1.1 Download.

Reboot the computer in Advanced Boot Options, safe mode. Search Driver Fusion in your start menu, and remove all components of your nVidia display driver.

Boot normally now. Go to Drivers - Download NVIDIA Drivers, follow option two to search for the appropriate driver for your system automatically, and install it.

Let us know how it worked.
My System SpecsSystem Spec
02 Sep 2012   #5
JackNaylorPE

Windows 7 - 64 bit
 
 

Using laptop manufacturers latest driver which advises use of only manufacturer certified drivers on their web site.
My System SpecsSystem Spec
02 Sep 2012   #6
Anthony

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1
 
 

Why have you got your refresh rate set to 119Hz? Maximum resolution for your monitor is:1920 x 1200 at 60 Hz

Assuming this is your monitor in your System Specs: Documentation
My System SpecsSystem Spec
02 Sep 2012   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050033, 406f8, fffff8800feac3b8}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+2ab3b8 )
Driver Reference Table - nvlddmkm.sys

That is why you are to remove it, and then replace it as properly installed. Ultimate decision is your own.
My System SpecsSystem Spec
02 Sep 2012   #8
JackNaylorPE

Windows 7 - 64 bit
 
 

Quote   Quote: Originally Posted by Anthony View Post
Why have you got your refresh rate set to 119Hz? Maximum resolution for your monitor is:1920 x 1200 at 60 Hz
According to Control panel, HD Graphics Adapter is set at 60 Hz. nVida Control panel offers no option to chnage.
My System SpecsSystem Spec
02 Sep 2012   #9
Anthony

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1
 
 

OK, Its just that it shows it at 119Hz in MSINFO32.
My System SpecsSystem Spec
02 Sep 2012   #10
JackNaylorPE

Windows 7 - 64 bit
 
 

Quote   Quote: Originally Posted by Arc View Post
Boot normally now. Go to Drivers - Download NVIDIA Drivers, follow option two to search for the appropriate driver for your system automatically, and install it. Let us know how it worked.
Well .... using the method described, there is no driver for the 675M. Doing it manually, I selected the beta option and found 3 beta alternatives, latest one being 306.02 dated August 27. We'll see how it goes.
My System SpecsSystem Spec
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 SysWOW64\ntdll.dll Errors




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