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Windows 7: Drive Power State Failure - BSOD


01 Sep 2012   #1

Windows 7 Ultimate x64
 
 
Drive Power State Failure - BSOD

I recently installed some Windows updates on my new computer, and after the first boot with the updates my computer froze and I got a BSOD saying "Drive Power State Failure"

Here is the attached .dmp file

Thank you


My System SpecsSystem Spec
.

02 Sep 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Hello Dominicoben

► You are getting a STOP 0x0000009F: DRIVER_POWER_STATE_FAILURE .
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8005fb8060, fffff80000b9c4d8, fffffa800397b760}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : usbhub.sys
I would suggest you to turn on USB selective suspense, to see if it is caused by the driver or the hardware itself.
USB Selective Suspend - Turn On or Off

► If there any devices attached in the USB ports (other than keyboard and mouse), remove those and see if the situation changes.

► And, while getting windows updates, get all the updates. Your Default Hub Driver for USB is very old, compared to the other few drivers. So the chance of incompatibility is there.
Code:
lmvm usbhub
start             end                 module name
fffff880`06e92000 fffff880`06eec000   usbhub     (pdb symbols)          c:\symcache\usbhub.pdb\295DCA65F67B44BF8DD26C3B6D89A6F71\usbhub.pdb
    Loaded symbol image file: usbhub.sys
    Mapped memory image file: c:\symcache\usbhub.sys\4A5BCC2D5a000\usbhub.sys
    Image path: \SystemRoot\system32\DRIVERS\usbhub.sys
    Image name: usbhub.sys
    Timestamp:        Tue Jul 14 05:37:09 2009 (4A5BCC2D)
    CheckSum:         0005BB10
    ImageSize:        0005A000
    File version:     6.1.7600.16385
    Product version:  6.1.7600.16385
► Do you have SP1 installed?

► Finally, if there are further crashes, post them as described in Blue Screen of Death (BSOD) Posting Instructions. It will help us to help you in a better manner.
My System SpecsSystem Spec
Reply

 Drive Power State Failure - BSOD




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