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Windows 7: Random BSOD x124 caused by hal.dll

07 Nov 2012   #71
Jakeulas

Windows 7 x64 Home Premium
 
 

Hey Britton30 & ARC,
Got my PSU today, installed it. Corsair HX750. Its very nice, and its much bigger and heavier than my previous Xion. The cable management is very nice too.

Sadly, after installing it and jumping into my game GW2, 30min in and I get a BSoD. Here's the dump.zip
Only components left are GPU or CPU, everything else is new.

(sigh, I've nearly built 2 computers now.)


My System SpecsSystem Spec
.
08 Nov 2012   #72
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Still it is the same hardware error.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa800895d028, b6004000, 64000135}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------
► Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

► Stress test the CPU.
Hardware - Stress Test With Prime95
My System SpecsSystem Spec
08 Nov 2012   #73
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Another thing to try, and sorry if it has been suggested, is to remove your RAM and GPU, blow any dust from the slots, then reinstall them. Sometimes connections can work loose or dirt can build up.
My System SpecsSystem Spec
.

08 Nov 2012   #74
Jakeulas

Windows 7 x64 Home Premium
 
 

So, this morning I went to turn on my pc and it doesn't start! No lights, no fans. What the hell?! It's a new power supply, what would cause it from starting, so soon?

Edit: all I did was unplug it, and plug it back in?!?!?! Works. It was in sleep mode.
My System SpecsSystem Spec
08 Nov 2012   #75
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

You unplugged it in sleep mode?
My System SpecsSystem Spec
08 Nov 2012   #76
Jakeulas

Windows 7 x64 Home Premium
 
 

yeah. it didn't respond to keyboard or mouse, nor the power button. I hit the switch in the back on the psu, then unplugged it from the power strip. Plugged it back in, hit the switch and its back on. ?!? I have no idea whats going on. Checked out my power settings, might have been something with the hibernate option. Turned that off and put it back into sleep mode, woke up 5 min later with the keyboard. Haven't had it happen again yet.

Side note, I ran Prime95 for around an hour, all passes. maxed temp 50c. It's never failed, included txt doc.
I ran furmark for 30min with no problems. max temp 70c

I'm going to startup Diablo 3 and see if it'll run for longer than 30min, to rule out the game causing problems.
My System SpecsSystem Spec
08 Nov 2012   #77
Jakeulas

Windows 7 x64 Home Premium
 
 

been close to an hour of gaming in Diablo 3, no problems.

I do believe my psu was bad. From what I can see with a flashlight, it looks like a leaking capacitor.
However, I still want to know why I cant run GW2 on this pc, and why it's causing it to BSoD.

Thanks for your help guys, I will continue to troubleshoot this problem. Possibly seek help from the GW2 forum.
My System SpecsSystem Spec
08 Nov 2012   #78
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Good news hopefully. I don't know what GW2 is, but some games have been knowm to cause issues.
My System SpecsSystem Spec
08 Nov 2012   #79
Jakeulas

Windows 7 x64 Home Premium
 
 

Sorry. GW2 = Guild Wars 2. and I just decided to hop on over to the Guild Wars 2 Forum and read through some of their issues.
seems A LOT of people have issues with the Phenom x6 and this game.

Seriously, could there be a compatibility issue with a game and processor?
My System SpecsSystem Spec
08 Nov 2012   #80
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

It doesn't seem likely does it? I suppose a program could cause issues with a CPU, game or otherwise. You might try turning of 2 cores in BIOS if you have that option to see if it has any effect. Other wise I'm at a loss.

Many people have said they can play this and that but this other one game won't.
My System SpecsSystem Spec
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