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Windows 7: BSOD after installing Medialink Wireless-N USB adapter

01 Sep 2012   #1

Windows 7 Ultimate 64bit
 
 
BSOD after installing Medialink Wireless-N USB adapter

This is Model No: MWN-USB150N. I just installed the software that came with this USB adapter and I've about 3 BSOD's in a weeks time, previously I have been using this computer for around 9 months with zero BSOD's, so I'm assuming it's something to do with the adapter.
I'm sorry I wasn't able to copy anything from the screen or remember what it said, but I do have the minidump file.


My System SpecsSystem Spec
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01 Sep 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Welcome to the forum.

Update the following driver.

Bsod Analyze

Code:
kd> lmvm netr28ux
start             end                 module name
fffff880`0ca29000 fffff880`0cb36000   netr28ux T (no symbols)           
    Loaded symbol image file: netr28ux.sys
    Image path: \SystemRoot\system32\DRIVERS\netr28ux.sys
    Image name: netr28ux.sys
    Timestamp:        Tue Sep 15 10:06:45 2009 (4AAF19DD)
    CheckSum:         00103A77
    ImageSize:        0010D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
http://www.ralinktech.com/en/04_supp...ort.php?sn=500
My System SpecsSystem Spec
01 Sep 2012   #3

Windows 7 Ultimate 64bit
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Welcome to the forum.

Update the following driver.

Bsod Analyze

Code:
kd> lmvm netr28ux
start             end                 module name
fffff880`0ca29000 fffff880`0cb36000   netr28ux T (no symbols)           
    Loaded symbol image file: netr28ux.sys
    Image path: \SystemRoot\system32\DRIVERS\netr28ux.sys
    Image name: netr28ux.sys
    Timestamp:        Tue Sep 15 10:06:45 2009 (4AAF19DD)
    CheckSum:         00103A77
    ImageSize:        0010D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
http://www.ralinktech.com/en/04_supp...ort.php?sn=500
Thanks a lot for your help!
But it's a broken link and I'm not sure what file you want me to download off that site.
My System SpecsSystem Spec
.


01 Sep 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

My System SpecsSystem Spec
01 Sep 2012   #5

Windows 7 Ultimate 64bit
 
 

Quote   Quote: Originally Posted by Arc View Post
Thank you!
My System SpecsSystem Spec
01 Sep 2012   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Thanks Arc.
My System SpecsSystem Spec
01 Sep 2012   #7
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Credit goes to you
My System SpecsSystem Spec
21 Oct 2012   #8

Windows 7 Ultimate 64 bit
 
 
The same problem with the driver... But even more.

Quote   Quote: Originally Posted by joshl21 View Post
...I'm not sure what file you want me to download off that site.
I had the same problem. I do not know which file to download because all of these seem to refer to RALINK products.

However, I found a USB that they manufacture that is both 2.4 and 5 ghz (RT357X)
RT3572 <product.php?sn=1009> 802.11a/b/g/n 2T2R 2.4/5 GHz USB Single Chip

The tech on here said to use a driver for RT 2870 and the one that I found on their website is RT 3572, so I assume that is the right driver to use? Is that the one you used?

I only got the BSOD when I tried to shut down the computer and the adapter was plugged in. It would never shut down but eventually gave the BSOD.

It also had an equal problem trying to start up; not starting until I remove the adapter.

An equally big problem, is that I can never get the adapter to enable! Do you have that problem ever?

At least that is what it says in the "Network and Sharing Center" when I tried to enable the adapter, a small pop-up window says that it is enabling, then almost immediately says that it is enabled, yet it still does not work or show any local networks, even though my router is only 5 feet away.

When I go to device manager, the only option I have is to disable the adapter, which seems to imply that the adapter is already enabled. But alas, it is still not working. It causes a problem shutting down and starting up my computer and gives the dreaded BSOD.

Hoping that updating the driver will fix the problem!!

The driver on my system appears to be from 2009??

Any thoughts on this?

By the way, my adapter is a Medialink adapter made by Mediabridge and the part number is MWN-USB150N - the same as yours, I believe?

Thanks in advance,

Ben

I had the problem reviewed by techsupportforum.com. Please see the review at http://www.techsupportforum.com/forums/f299/bsod-Windows 7-shutting-down-only-with-usb-wireless-adapter-plugged-in-671651.html
My System SpecsSystem Spec
21 Oct 2012   #9

Windows 7 Ultimate 64 bit
 
 

Interestingly, I also have Windows 7 Ultimate 64bit...

Do you just delete the driver in Windows\system\drivers\ ?? And replace it with the new driver?

This appears to be the right driver: Ralink-A MEDIATEK COMPANY

USB(RT2870/RT2770/RT307X/RT2070
RT357X/RT3370/RT8070/RT5X7X)
04/24/20122K/XP:3.2.9.0
Vista:3.2.9.0
Windows 7:3.2.9.0
XP 32/64
Vista 32/64
Windows 7 32/64

Is that what you used?

Did you have any of the same problems as I did?

Thanks again,

Ben
My System SpecsSystem Spec
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 BSOD after installing Medialink Wireless-N USB adapter




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