BSOD Gateway Laptop won't Reboot

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  1. Posts : 17,796
    Windows 10, Home Clean Install
       #11

    Just let the veifier do its thing, and then we will examine the files.
      My Computer


  2. Posts : 20
    Windows 7 Home Premium 64 bit
    Thread Starter
       #12

    Richard:

    I was called out of town till today. The laptop has been on since Saturday morning (9/1) and the Verifier has, I assume, been running in the background. What is the next step?
      My Computer


  3. Posts : 17,796
    Windows 10, Home Clean Install
       #13

    If you did not get any BSODs, we move to the next step. If you did have BSODs, submit to us.
      My Computer


  4. Posts : 20
    Windows 7 Home Premium 64 bit
    Thread Starter
       #14

    No BSOD. The screen was left in Safe mode and the Control panel screen with no other programs or apps running -- that is where it was at when I returned home.
      My Computer


  5. Posts : 17,796
    Windows 10, Home Clean Install
       #15

    Ok begin using the computer and send the next BSOD reports, if any.
    Try to note what you were doing at the time.
      My Computer


  6. Posts : 20
    Windows 7 Home Premium 64 bit
    Thread Starter
       #16

    Since not specified, I shutdown the computer and rebooted in normal start up mode (the reason for this is I have had no BSOD in Safe ode but linited Windows functionality).

    When rebooted without and extended resting time; the pc shows the Gateway bios then Windows in a black screen then a quick black screen, then restart into the bios screen,black w/ cursoe, bios, etc. etc. etc. I have turned the laptop off and leaving it sit!
      My Computer


  7. Posts : 17,796
    Windows 10, Home Clean Install
       #17

    This tutorial may help you to boot
    Troubleshooting Windows 7 Failure to Boot
      My Computer


  8. Posts : 20
    Windows 7 Home Premium 64 bit
    Thread Starter
       #18

    I have followed through Step 4. Malwarebyte's database was and has been kept up. I ran a full scan. No malicious files.

    I went to the Command prompt and ran sfc /scannow. Result: Windows Resource Protection did not find any integrity violations.

    Going to Step 5
      My Computer


  9. Posts : 20
    Windows 7 Home Premium 64 bit
    Thread Starter
       #19

    I gave up on the tutorial and went to DefCon III after talking to one of my old systems guys. I told him all of the symptoms and attempted solutions. Because I ran about 6 different virus and malware applications and never found any infections, we ruled out that as a cause. I started thinking that because of the memory/IO and PTE error messages that possibly there was a problem with the SIMMs and my tech friend concurred. I removed and reseated the SIMMs and Windows finally started to the point of allowing the boot DVD that I previously mentioned that I created to work. I was able to start Windows after the files were loaded and Repair was completed. I shut the PC down after Java and other updates were completed. All seemed good so I Shut Down the Laptop and and reattached the cover. When I rebooted I got a BSOD IO error.

    The removal and reinsertion of the SIMM seams to have solved most of the problems. I have successfully rebooted a couple of times. It is still flaky and I get an occasional BSOD with and IO error and something about debugging, during start up I should add. The screen does not stay in BSOD long so it's hard to read all of the text. The laptop will go into repair mode and generally gives a message about repair failed. I have been able to reboot a couple of times but not without a couple of tries and having Repair run again.

    Any further thoughts? Any more definitive diagnostics I can run or download to determine/repair possible files? It just seems like there should be some utility to nail down the problem(s).
      My Computer


  10. Posts : 17,796
    Windows 10, Home Clean Install
       #20

    Here is information on hardware diagnosis
    Diagnostics
      My Computer


 
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