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Windows 7: Windows Normal Mode Crashes to BSOD and Safe Mode doesn't load

01 Sep 2012   #11
BenB

Win 7 Premium 64bit
 
 

OK. Thanks so much for taking the time to advise me. It is greatly appreciated.


My System SpecsSystem Spec
.
01 Sep 2012   #12
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

This is your call
If you have a product key number, even without a install DVD, we can reinstall.
Interested?
We can save your stuff.
My System SpecsSystem Spec
01 Sep 2012   #13
BenB

Win 7 Premium 64bit
 
 

I wouldn't know where my product key number is I'm afraid. It's legit OEM but the documentation I received from the system builder wasn't the best.
My System SpecsSystem Spec
.

01 Sep 2012   #14
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

This is how you get your key
Magical Jelly Bean Keyfinder v2.0.8 Review
Once you get your key, let me know.
BUT
Do not post it in the Forum
My System SpecsSystem Spec
01 Sep 2012   #15
BenB

Win 7 Premium 64bit
 
 

I downloaded and installed it on my laptop (which is not the device I am having issues with). Then realised how Jelly Bean works. It obviously needs to be downloaded and installed on the device I am having issues with.

But how do I do this if I cannot even get to Safe Mode?
My System SpecsSystem Spec
01 Sep 2012   #16
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

You are right, that option is a no go.
My System SpecsSystem Spec
01 Sep 2012   #17
BenB

Win 7 Premium 64bit
 
 

Thanks anyway.
My System SpecsSystem Spec
01 Sep 2012   #18
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Your best bet is to borrow a computer and try to make the repair disc
My System SpecsSystem Spec
01 Sep 2012   #19
BenB

Win 7 Premium 64bit
 
 

Sure thing. This I will do.

Just one thing, does the repair disc do just what it says? i.e. repair Windows and keep all the drivers and data safe?
My System SpecsSystem Spec
01 Sep 2012   #20
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Unfortunately, its not an install CD, which is needed to make repairs, its a recovery CD. You boot from it and it brings you to the recovery options.
eg
Last known good configuation
System Restore
etc.
Your stuff is suppose to be safe.
If you can borrow an install CD, post and I will tell you how to repair and your stuff will be safe. Of course I will not guarantee that, but it is suppose to be safe.
My System SpecsSystem Spec
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 Windows Normal Mode Crashes to BSOD and Safe Mode doesn't load




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