Windows Normal Mode Crashes to BSOD and Safe Mode doesn't load

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  1. Posts : 24
    Win 7 Premium 64bit
    Thread Starter
       #11

    OK. Thanks so much for taking the time to advise me. It is greatly appreciated.
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #12

    This is your call
    If you have a product key number, even without a install DVD, we can reinstall.
    Interested?
    We can save your stuff.
      My Computer


  3. Posts : 24
    Win 7 Premium 64bit
    Thread Starter
       #13

    I wouldn't know where my product key number is I'm afraid. It's legit OEM but the documentation I received from the system builder wasn't the best.
      My Computer


  4. Posts : 17,796
    Windows 10, Home Clean Install
       #14

    This is how you get your key
    Magical Jelly Bean Keyfinder v2.0.8 Review
    Once you get your key, let me know.
    BUT
    Do not post it in the Forum
      My Computer


  5. Posts : 24
    Win 7 Premium 64bit
    Thread Starter
       #15

    I downloaded and installed it on my laptop (which is not the device I am having issues with). Then realised how Jelly Bean works. It obviously needs to be downloaded and installed on the device I am having issues with.

    But how do I do this if I cannot even get to Safe Mode?
      My Computer


  6. Posts : 17,796
    Windows 10, Home Clean Install
       #16

    You are right, that option is a no go.
      My Computer


  7. Posts : 24
    Win 7 Premium 64bit
    Thread Starter
       #17

    Thanks anyway.
      My Computer


  8. Posts : 17,796
    Windows 10, Home Clean Install
       #18

    Your best bet is to borrow a computer and try to make the repair disc
      My Computer


  9. Posts : 24
    Win 7 Premium 64bit
    Thread Starter
       #19

    Sure thing. This I will do.

    Just one thing, does the repair disc do just what it says? i.e. repair Windows and keep all the drivers and data safe?
      My Computer


  10. Posts : 17,796
    Windows 10, Home Clean Install
       #20

    Unfortunately, its not an install CD, which is needed to make repairs, its a recovery CD. You boot from it and it brings you to the recovery options.
    eg
    Last known good configuation
    System Restore
    etc.
    Your stuff is suppose to be safe.
    If you can borrow an install CD, post and I will tell you how to repair and your stuff will be safe. Of course I will not guarantee that, but it is suppose to be safe.
      My Computer


 
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