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Windows 7: BSOD when playing Command & Conquer Tiberium Alliances online game


01 Sep 2012   #1

Windows 7 Ultimate x64
 
 
BSOD when playing Command & Conquer Tiberium Alliances online game

First of all, I've been getting these bsod's like 3-5 times, and I have just a 4 week old computer. My friend has helped me with them and we have fixed all the problems ( mostly driver problems ). My friend isn't available at the moment so I turned to you guys.

So I was playing the browser game, Command & Conquer Tiberium Alliances which I have played for like few weeks already without problems. The blue screen just came out of nowhere ( meaning I didn't do anything special than what I usually do, when it has worked fine, I had only browser opened, google chrome ).

I literally feel like now. I just came home from gym and hoped to play and chill on my computer, not to solve problems again.

Thanks in advance !

Any ideas? here is the .dmp file.


My System SpecsSystem Spec
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02 Sep 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Welcome aboard, BenQz

It seems that your problem is related with Intel(R) USB 3.0 eXtensible Host Controller Driver (iusb3xhc.sys).

You may try to update it from http://downloadcenter.intel.com/ or http://www.intel.com/p/en_US/support...-prod/usb3ehcd.

Do it also: Intel® USB 3.0 eXtensible Host Controller Driver — How to enable Windows* Software Trace logging under booting and S3-S5 states.

In addition. Run RAM - Test with Memtest86+, for at least 8 passes. Better you run it overnight.

Let us know the results.
My System SpecsSystem Spec
03 Sep 2012   #3

Windows 7 Ultimate x64
 
 
Having hard time installing

I tried to install and I'm pretty good with this stuff usually ( read instructions etc. )
But
The program installed, pc rebooted etc. but when I looked the driver from my device manager, it was there, but I'm afraid it's the older version 21.5.2012. The one you linked was 6.07.2012. The program showed as installed in the programs and features list. It would be great if some1 else downloaded it and checked the date for example. I really wouldn't want to start uninstalling and stuff because who knows what can happen. It isn't a graphics card driver or something I'm used to.

Anyhow, I couldn't figure out the first step of this neither: Intel® USB 3.0 eXtensible Host Controller Driver — How to enable Windows* Software Trace logging under booting and S3-S5 states , Because I couldn't locate the driver folder. I think I did ( C:\Program Files (x86)\Intel ) because there were the driver file, but there was nothing called debug_scripts .

Thanks for advice, I really thought problem was solved when I saw your post. But seems that I need some more help.
My System SpecsSystem Spec
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03 Sep 2012   #4

Windows 7 ultimate x64
 
 

Ben

First use this tool to post all the files here

Second the version posted at Asrock for the USB is Intel USB 3.0 driver ver:1.0.4.220 and the version posted at intel is Version:1.0.5.235.. you may first install the version at ASrock and see if that resolves the issue...
My System SpecsSystem Spec
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 BSOD when playing Command & Conquer Tiberium Alliances online game




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