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Windows 7: BSOD playing CS:GO/APB/ARMA II, error 0x0000003b & 0x000000a

04 Jan 2013   #11
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Can you please upload all the files following http://www.sevenforums.com/crashes-d...tructions.html

(.dmps including all other files e.g msinfo etc.)


My System SpecsSystem Spec
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05 Jan 2013   #12
fxblaze

Windows 7 Professional x64
 
 

I've already cleaned out temp system files like that. If you want you can look back at my OP and look at those dumps as they are basically the same across the board. As new ones come in I'll post them as well. I had a sneaking suspicion that my .NET framework might have something to do with this, so I reinstalled that along with a fresh install of graphic drivers. Several people have already pitched the "reinstall windows" card. This is my fourth install of windows since September. I highly doubt it got corrupted 4 times in 4 months.
My System SpecsSystem Spec
06 Jan 2013   #13
fxblaze

Windows 7 Professional x64
 
 

Here. These were all within like 10 mins.
My System SpecsSystem Spec
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06 Jan 2013   #14
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Upload a screenshot of your hard disk using CrystalDiskInfo:Make a hard drive test from the hard drive manufacturers website:Run Disk Check on your hard disk for file system errors and bad sectors on it:Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
Quote:
The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
*Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
*If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.
*If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.
information   Information
Errors are sometimes found after 8 passes.

Tip   Tip
Do this test overnight, before going to bed.
My System SpecsSystem Spec
15 Jan 2013   #15
fxblaze

Windows 7 Professional x64
 
 

Alright, I finally got frustrated with trying to solve this issue on my own. I took my PC to a repair store to have someone else look it over instead. He called me after a week and said that he couldn't find anything hardware related wrong with my PC. Tonight I decided that it must be corrupted files or something on my hard drives.

I reformatted BOTH my SSD (os drive) and my HDD (data drive) and reinstalled all my programs. I have received the same problems when trying to run a game. I was able to play for a few minutes before getting a BSOD. I honestly can't understand what the crap is going on.

All these checks you are asking me to do are coming back with absolutely no errors. I have no idea at this point. I will run it some more later and do a posting with the dumps as they come in.
My System SpecsSystem Spec
15 Jan 2013   #16
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

Interesting enough, the first two crashdumps you provided before sending it into the shop and having your drives wiped were both identical in that TeamSpeak was involved. These latest ones, however, aren't so definitive, and are pretty scattered. One did mention some USB device I/O, however. Perhaps there's an issue with your mic/headset? Try gaming with it disconnected and drivers/software for it uninstalled (and obviously leave TeamSpeak out too!).

I recommend turning on Driver Verifier and let it crash the system some more. Scrounge up the new crashdumps and send em on over.
My System SpecsSystem Spec
16 Jan 2013   #17
fxblaze

Windows 7 Professional x64
 
 

Well I played around on it for a while and this is what I've gotten since the reformat.
My System SpecsSystem Spec
16 Jan 2013   #18
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

Did you remove the headset/mic and uninstall the software associated with it? I noticed you also did not turn on Driver Verifier. Please do so and provide us the crashdumps for any crashes that occur following its activation. If it causes a boot loop, you can enter Safe Mode and turn it off. You must restart the system cleanly to save any changes to DV.
My System SpecsSystem Spec
16 Jan 2013   #19
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

hi fxblaze,

Just thought I would put my 2 peneth in :

Does the driver package you installed, contain these drivers and Catalyst Control Center?:

Display Driver
OpenCL(tm) Driver
AMD Integrated Driver
Catalyst Control Center

AMD Catalyst

You could give this solution a try:
Please Unistall (dont reinstall) the Catalyst Control Center and catalyst install manager:
Reboot in normal mode and see if issue remains, (you can re-install the Catalyst Control Center and manager if issue remains).
Worth a try at this point as CCC is well known to throw up BSOD's.

Please see my previous post and solution on this issue:

Frequent BSOD

Cheers and Good luck!!


Dave
My System SpecsSystem Spec
16 Jan 2013   #20
fxblaze

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by Vir Gnarus View Post
Did you remove the headset/mic and uninstall the software associated with it? I noticed you also did not turn on Driver Verifier. Please do so and provide us the crashdumps for any crashes that occur following its activation. If it causes a boot loop, you can enter Safe Mode and turn it off. You must restart the system cleanly to save any changes to DV.
Headset unplugged and drivers removed. Just use the same settings from the first time verifier was suggested?

Quote   Quote: Originally Posted by Northernsoul55 View Post
hi fxblaze,

Just thought I would put my 2 peneth in :

Does the driver package you installed, contain these drivers and Catalyst Control Center?:

Display Driver
OpenCL(tm) Driver
AMD Integrated Driver
Catalyst Control Center

AMD Catalyst

You could give this solution a try:
Please Unistall (dont reinstall) the Catalyst Control Center and catalyst install manager:
Reboot in normal mode and see if issue remains, (you can re-install the Catalyst Control Center and manager if issue remains).
Worth a try at this point as CCC is well known to throw up BSOD's.

Please see my previous post and solution on this issue:

Frequent BSOD

Cheers and Good luck!!


Dave
Thanks for the input!

I'm going to give the driver verifier a whirl for a day or so and then I'll try your idea if the problem persists. I can say I've never had these sort of issues with CCC. It's almost enough to make me go NVidia!
My System SpecsSystem Spec
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 BSOD playing CS:GO/APB/ARMA II, error 0x0000003b & 0x000000a




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