Generic 0x124 stop BSOD ntoskrnl.exe

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  1. Posts : 27
    Windows 7
    Thread Starter
       #11

    ok thanks ill reply back with results
      My Computer


  2. Posts : 27
    Windows 7
    Thread Starter
       #12

    Driver verify never made his computer blue screen. as soon as he turned driver verify off, his computer bluescreen'd as soon as he was watching a video on youtube. hopefully you can see something different.

    he also claims his computer never does actually blue creen, it just restarts on its own.
      My Computer


  3. Posts : 15,026
    Windows 10 Home 64Bit
       #13

    Still Hardware. Is anything in the computer overclocked? If yes, get them back to factory defaults.

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, fffffa8008493748, 0, 0}
    
    Probably caused by : hardware
    
    Followup: MachineOwner
    ---------
    A little part of the dump shows the Processor/CPU being in a problem. Lets stress it with the CPU stress utility.
    CPU - Stress Test Using IntelBurnTest

    Let me know the results

    Code:
    TACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: hardware
    
    IMAGE_NAME:  hardware
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE_PRV
    
    BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE_PRV
    
    Followup: MachineOwner
      My Computer


  4. Posts : 27
    Windows 7
    Thread Starter
       #14

    I had tried a stress test to see temps before and nothing really happened. how long should i do the stress for? and no nothing is overclocked.
      My Computer


  5. Posts : 15,026
    Windows 10 Home 64Bit
       #15

    Take till the very highest test.
      My Computer


  6. Posts : 27
    Windows 7
    Thread Starter
       #16

    ok ill let you know the results tomorrow
      My Computer


  7. Posts : 15,026
    Windows 10 Home 64Bit
       #17

    Thanks, will be waiting for an update
      My Computer


  8. Posts : 27
    Windows 7
    Thread Starter
       #18

    Said all the tests went through. Got a new blue screen with a hal.dll. he is coming over to my house tomorrow so ill get the dump for that. I am going to try switching out video cards and hard drives to see what happens.
      My Computer


  9. Posts : 15,026
    Windows 10 Home 64Bit
       #19

    Is this a brand new computer?
      My Computer


  10. Posts : 27
    Windows 7
    Thread Starter
       #20

    Yeah, but now he told me that the 3rd test restarted his computer with the ntosknrl error
      My Computer


 
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