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| 02 Sep 2012 | #1 |
| | atikmpag.sys Causing BSOD I am getting pretty frequent BSODs since I rebuilt my computer because of new hardware about a week ago. New mobo, added another gpu and a new cpu. which are listed in my computer specs. I have run the microsoft debug utility and found out it was caused by atikmpag.sys. It hasn't happened in a little while, but it will likely happen again, so help would be appreciated. The SF Diagnostic Tool folder is attached. I had originally thought this to be an issue with the fuel.service.exe because of the event viewer errors occurring around the time of the crash. I have disabled fuel service in msconfig and it hasn't crashed since I did this last night, but haven't been on computer much since then. Attachment 229644 |
My System Specs | |
| 02 Sep 2012 | #2 |
| | Welcome to the forum. BSOD Analyze Code: *******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 116, {fffffa800b7de010, fffff88009c0745c, 0, 2}
Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : atikmpag.sys ( atikmpag+745c )
Followup: MachineOwner
---------
1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa800b7de010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88009c0745c, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.
Debugging Details:
------------------
FAULTING_IP:
atikmpag+745c
fffff880`09c0745c 4883ec28 sub rsp,28h
DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT
CUSTOMER_CRASH_COUNT: 1
BUGCHECK_STR: 0x116
PROCESS_NAME: System
CURRENT_IRQL: 0
STACK_TEXT:
fffff880`0c6469c8 fffff880`0565d000 : 00000000`00000116 fffffa80`0b7de010 fffff880`09c0745c 00000000`00000000 : nt!KeBugCheckEx
fffff880`0c6469d0 fffff880`0565cd0a : fffff880`09c0745c fffffa80`0b7de010 fffffa80`0acd8010 fffffa80`0bcbe010 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`0c646a10 fffff880`0612ff07 : fffffa80`0b7de010 00000000`00000000 fffffa80`0acd8010 fffffa80`0bcbe010 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
fffff880`0c646a40 fffff880`06159b75 : 00000000`ffffffff 00000000`00020f97 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`0c646b20 fffff880`061582bb : 00000000`00000102 00000000`00000000 00000000`00020f97 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
fffff880`0c646b50 fffff880`0612b2c6 : ffffffff`ff676980 fffffa80`0bcbe010 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
fffff880`0c646bf0 fffff880`06157e7a : 00000000`00000000 fffffa80`0acd8010 00000000`00000080 fffffa80`0bcbe010 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
fffff880`0c646d00 fffff800`03160e6a : fffffa80`0bef8c10 fffffa80`094acb50 fffffa80`06d0c040 fffffa80`08a99a60 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`0c646d40 fffff800`02ebaec6 : fffff800`0303ce80 fffffa80`094acb50 fffff800`0304acc0 fffff880`03f28620 : nt!PspSystemThreadStartup+0x5a
fffff880`0c646d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
STACK_COMMAND: .bugcheck ; kb
FOLLOWUP_IP:
atikmpag+745c
fffff880`09c0745c 4883ec28 sub rsp,28h
SYMBOL_NAME: atikmpag+745c
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: atikmpag
IMAGE_NAME: atikmpag.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4dae3558
FAILURE_BUCKET_ID: X64_0x116_IMAGE_atikmpag.sys
BUCKET_ID: X64_0x116_IMAGE_atikmpag.sys
Followup: MachineOwner
---------
1: kd> lmvm atikmpag
start end module name
fffff880`09c00000 fffff880`09c50000 atikmpag T (no symbols)
Loaded symbol image file: atikmpag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
Image name: atikmpag.sys
Timestamp: Wed Apr 20 07:22:32 2011 (4DAE3558)
CheckSum: 00050398
ImageSize: 00050000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
1: kd> lmvm atikmpag
start end module name
fffff880`09c00000 fffff880`09c50000 atikmpag T (no symbols)
Loaded symbol image file: atikmpag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
Image name: atikmpag.sys
Timestamp: Wed Apr 20 07:22:32 2011 (4DAE3558)
CheckSum: 00050398
ImageSize: 00050000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 Source | atikmpag.sys | ATI Video driver (remove the Catalyst Control Center and only install the Display Driver) | AMD Support & Drivers Latest drivers also for -> Source | RzSynapse.sys | Razer Synapse Engine/Razer Naga |Razer Support Code: *******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 50, {fffff8a000c9d000, 0, fffff88005c09b31, 0}
Unable to load image \SystemRoot\system32\DRIVERS\RzSynapse.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for RzSynapse.sys
*** ERROR: Module load completed but symbols could not be loaded for RzSynapse.sys
Could not read faulting driver name
Probably caused by : RzSynapse.sys ( RzSynapse+9b31 )
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff8a000c9d000, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff88005c09b31, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000000, (reserved)
Debugging Details:
------------------
Could not read faulting driver name
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80003105100
fffff8a000c9d000
FAULTING_IP:
RzSynapse+9b31
fffff880`05c09b31 0fb74220 movzx eax,word ptr [rdx+20h]
MM_INTERNAL_CODE: 0
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x50
PROCESS_NAME: System
CURRENT_IRQL: 0
TRAP_FRAME: fffff880031765b0 -- (.trap 0xfffff880031765b0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=ffff000006d5e30d rbx=0000000000000000 rcx=0000057ff7516698
rdx=fffff8a000c9cfe0 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88005c09b31 rsp=fffff88003176740 rbp=0000000000000048
r8=0000000000000000 r9=000000000000100a r10=fffff80002e57000
r11=fffff880031767e8 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na pe nc
RzSynapse+0x9b31:
fffff880`05c09b31 0fb74220 movzx eax,word ptr [rdx+20h] ds:7aa0:fffff8a0`00c9d000=????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff80002e7e54c to fffff80002ed61c0
STACK_TEXT:
fffff880`03176448 fffff800`02e7e54c : 00000000`00000050 fffff8a0`00c9d000 00000000`00000000 fffff880`031765b0 : nt!KeBugCheckEx
fffff880`03176450 fffff800`02ed42ee : 00000000`00000000 fffff8a0`00c9d000 fffff880`00000000 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x456df
fffff880`031765b0 fffff880`05c09b31 : 00000000`00000000 00000000`000007ff fffffa80`08b27aa0 fffff880`00f54789 : nt!KiPageFault+0x16e
fffff880`03176740 00000000`00000000 : 00000000`000007ff fffffa80`08b27aa0 fffff880`00f54789 fffffa80`08b27a00 : RzSynapse+0x9b31
STACK_COMMAND: kb
FOLLOWUP_IP:
RzSynapse+9b31
fffff880`05c09b31 0fb74220 movzx eax,word ptr [rdx+20h]
SYMBOL_STACK_INDEX: 3
SYMBOL_NAME: RzSynapse+9b31
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: RzSynapse
IMAGE_NAME: RzSynapse.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4e941b13
FAILURE_BUCKET_ID: X64_0x50_RzSynapse+9b31
BUCKET_ID: X64_0x50_RzSynapse+9b31
Followup: MachineOwner
---------
2: kd> lmvm RzSynapse
start end module name
fffff880`05c00000 fffff880`05c2f000 RzSynapse T (no symbols)
Loaded symbol image file: RzSynapse.sys
Image path: \SystemRoot\system32\DRIVERS\RzSynapse.sys
Image name: RzSynapse.sys
Timestamp: Tue Oct 11 16:31:47 2011 (4E941B13)
CheckSum: 0002C4DC
ImageSize: 0002F000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 Do the above and keep us posted. |
| My System Specs |
| 02 Sep 2012 | #3 |
| | I am not sure how to install the display drivers by themselves. I tried to by installing catalyst download manager and installing through the driver install file where it extracted to. It did not seem to change anything. I have also looked up more on the issue and have heard it could either be a problem with the current version of ccc or a problem with a faulty gpu. Last edited by sarious; 03 Sep 2012 at 12:32 AM.. |
| My System Specs |
| . |
| |
| 03 Sep 2012 | #4 |
| | I also seem to notice it only happens when in an internet browser... At least from what I remember. Whether I'm alt-tabbing from a game into a browser or just have a browser up. |
| My System Specs |
| 03 Sep 2012 | #5 |
| | Do this:
 Screenshots and Files - Upload and Post in Seven Forums |
| My System Specs |
.| 03 Sep 2012 | #6 |
| | Not sure if you mean with or without catalyst, this is with.  |
| My System Specs |
| 03 Sep 2012 | #7 |
| | Thanks for the snip. What browser are you usually using? |
| My System Specs |
| 03 Sep 2012 | #8 |
| | I was using firefox, but it always crashed, so I'm using chrome now. |
| My System Specs |
| 03 Sep 2012 | #9 |
| | Is Chrome stable? Any lags/crashes? Do you have the latest versions of adobe flash player IE & Non IE installed? If not, get them from here: http://www.filehippo.com/download_flashplayer_ie/Scroll down a little and you'll see all the versions/os. Do this on firefox: [1]Click on the firefox tab [2]Click on Options Options[3]Go to the Advanced tab [4]Unselect Use hardware accelerations when available [5]Restart firefox. See if the problem goes. Post back. |
| My System Specs |
| 03 Sep 2012 | #10 |
| | It seems to work now. I have been going to different, pages, testing video and ran a web browser bench mark to stress it. Also, I have the latest flash player. |
| My System Specs |
 |
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