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Windows 7: Random BSOD while computer IDLE and Gaming

02 Sep 2012   #1
vehement

Windows 7 Home 64 bit
 
 
Random BSOD while computer IDLE and Gaming

Hi,

I have gone through the process of trying to figure out my BSOD problems. I ended up reinstalling Windows 7. After installing the latest drivers for everything I thought I had the problem solved.. not so much. The problems are still plaguing me, so I find myself here.

Here is my uploaded BSOD info using the Diagnostic tool provided in the sticky.

Thanks in advance!


My System SpecsSystem Spec
.
03 Sep 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome,

The dump does not give a definitive cause for a BSOD.

First get rid of AVG and replace with MSE from here: http://windows.microsoft.com/en-US/w...ity-essentials

See how long your computer is stable with MSE installed. If it still crashes, post the dumps again.

Then we'll try Driver verifier to rule out buggy drivers by following steps mentioned in the tutorial below.
Driver Verifier - Enable and Disable

Post back.
My System SpecsSystem Spec
03 Sep 2012   #3
vehement

Windows 7 Home 64 bit
 
 

Ok I have uninstalled AVG and installed MSE.

I will await and see if anymore BSOD and proceed as recommended.
My System SpecsSystem Spec
.

03 Sep 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Thanks.

Keep us posted.
My System SpecsSystem Spec
04 Sep 2012   #5
vehement

Windows 7 Home 64 bit
 
 

I am still crashing.. So I have followed the steps in the tutorial using Driver Verifier.

I noticed a crash while I had Origin, a program, downloading Battlefield 3.

I also received another crash while using Camtasia Video recorder/editor.

Here is the new upload.
My System SpecsSystem Spec
04 Sep 2012   #6
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

You missed including the upload.
My System SpecsSystem Spec
04 Sep 2012   #7
vehement

Windows 7 Home 64 bit
 
 

Strange... I thought it was uploaded. Here it is again.
My System SpecsSystem Spec
04 Sep 2012   #8
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

vehement,
I'll not have time to study the zip file for a few hours.

Let's hope that KoolKat or someone else has time to analyze.

We are all volunteers with very full lives and shirk other responsibilities to pursue this weird self-torture.
My System SpecsSystem Spec
04 Sep 2012   #9
vehement

Windows 7 Home 64 bit
 
 

Karl,

I appreciate the all the help I can get! I understand and it's great to have people willing to help.

Thanks again
My System SpecsSystem Spec
04 Sep 2012   #10
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Your BSOD still do not have a definitive cause

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 101, {19, 0, fffff88002fd7180, 3}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner
---------
Code:
CLOCK_WATCHDOG_TIMEOUT (101)
An expected clock interrupt was not received on a secondary processor in an
MP system within the allocated interval. This indicates that the specified
processor is hung and not processing interrupts.
Arguments:
Arg1: 0000000000000019, Clock interrupt time out interval in nominal clock ticks.
Arg2: 0000000000000000, 0.
Arg3: fffff88002fd7180, The PRCB address of the hung processor.
Arg4: 0000000000000003, 0.

Debugging Details:
------------------


BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_8_PROC

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  d
You can see STOP 0x00000101: CLOCK_WATCHDOG_TIMEOUT there. Read this link for ideas on it, BSOD Index
My System SpecsSystem Spec
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 Random BSOD while computer IDLE and Gaming




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