Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: My computer freezes when i play media files

04 Sep 2012   #11
apainine

Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

another freeze - YouTube



here is another video i recorded to show you the problem. it will occur every time i play a media file. its just a matter of when. in the video the problem can be seen at 00:30. i just had to record and wait for it.


My System SpecsSystem Spec
.
04 Sep 2012   #12
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

apainine,
Exellent job on the specs.

Let's see what SFC is complaining about.

System File Checker – SFC

System File Checker checks system files and restores them if possible.

System File Checker places results in:
%windir%\logs\cbs

My preference is to empty the abovementioned folder BEFORE I run SFC.

How to empty the “results” folder
Run CMD.EXE as administrator
o WIN | type CMD.EXE | do NOT hit ENTER |
o CTRL + Shift + ENTER key combo | YES button
Type following commands, each followed with ENTER key
o CD %windir%\logs\CBS
o DEL *.*
o EXIT

To run System File Checker:
WIN | type CMD.EXE | do NOT hit Enter| CTRL + SHIFT + ENTER key combo | YES button
WIN is the key with the Microsoft flag on top.

Enter SFC /SCANNOW
When System File Checker finishes---

If you do not see:
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.

Then:
Type EXIT to return
RESTART your computer
Run sfc /scannow again

If you do not see:
Windows Resource Protection did not find any integrity violations.

Then:
Type EXIT to return
RESTART your computer
Run sfc /scannow again

If you do not see:
Windows Resource Protection did not find any integrity violations.

Then:
Type EXIT to return
RESTART your computer
Run sfc /scannow again
Notice that you have run sfc and restarted your computer up to three times.

If all did not go well, you can use
the findstr command to view the results.

VIEW THE RESULTS
Puts the System File Checker (SFC) results in a File on the Desktop

SHUTDOWN YOUR COMPUTER!

POWER ON YOUR COMPUTER

Boot into SAFE MODE

WIN | type CMD.EXE

Enter following command as a single line, hit Enter
findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log > %userprofile%\desktop\sfcdetails.txt
where /C: specifies the desired search string

This finds the primary results. More info can be gleaned, if necessary, by examining the entire cbs.log file.

BOOT TO SAFE MODE
Power down your computer.
Power up your computer.
IMMEDIATELY—Start tapping the SPACEBAR
When the Windows Boot Manager screen appears,
Press the F8 key
The Advanced Boot Options screen will appear.
Using the down arrow key, highlight Safe Mode
Press the ENTER key.

In shorthand,
PowerUp | Spacebar until Windows Boot Manager
| F8 | Safe Mode | ENTER
My System SpecsSystem Spec
04 Sep 2012   #13
apainine

Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Verification 100% complete.
Windows Resource Protection did not find any integrity violations.

they were no problem on the first scan. but problem still there. i dont even know what to describe the problem as now.
My System SpecsSystem Spec
.

04 Sep 2012   #14
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

please attach the sfcdetails.txt file to your next post.
thanks,
karl
My System SpecsSystem Spec
05 Sep 2012   #15
apainine

Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

here is the sfcdetail.txt attached
My System SpecsSystem Spec
05 Sep 2012   #16
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

apainine,
Excellent. Clean bill of health there.

Let's pursue another approach.

Install CCleaner:
CCleaner - PC Optimization and Cleaning - Free Download

list of STARTUP PROGRAMS

CCleaner | Tools
icon | Startup button | Windows tab |
click on Save to text file button (bottom right side) |
accept Startup.txt as file name | SAVE button

list of SCHEDULED TASKS

CCleaner | Tools
icon | Startup button | Scheduled Tasks tab |
click on Save to text file button (bottom right side) |
enter Scheduled Tasks as File name | Save button

List of INSTALLED PROGRAMS

CCleaner | Tools
icon | Uninstall button |
click on Save to text file button (bottom right side) |
accept install.txt as File name | Save button


UPLOAD, as an attachment, the startup.txt file
UPLOAD, as an attachment, the Scheduled Tasks.txt file
UPLOAD, as an attachment, the install.txt file.

HOW TO UPLOAD
Post a File or Screenshot in Seven Forums
My System SpecsSystem Spec
05 Sep 2012   #17
apainine

Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

here is the 3 files that you required.
My System SpecsSystem Spec
05 Sep 2012   #18
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

thanks,
Now this step alone may cure your problem.

Now humor me and follow this 100%.

WIN | type MSCONFIG | ENTER | STARTUP tab |
Uncheck ALL except for:
Script:
Sidebar    Microsoft Corporation    C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
MSC    Microsoft Corporation    
"c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
SynTPEnh    Synaptics Incorporated    
%ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe 


REBOOT!


You have just told Win 7 to not run unchecked programs at start up time.

You have not disabled the programs. They will be run when needed.

WIN = key with the Microsoft logo on top
My System SpecsSystem Spec
05 Sep 2012   #19
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

CCLEANER | TOOLS icon | STARTUP tab | SCHEDULED TASKS tab |
Use DISABLE button to disable ALL except for:
Script:
Adobe Flash Player Updater    Adobe Systems Incorporated    C:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
CCleanerSkipUAC    Piriform Ltd    
"C:\Program Files\CCleaner\CCleaner.exe" $(Arg0
Close CCleaner.


REBOOT!


You have not disabled any programs. You have disabled the scheduled running.
Later, after your system is running smoothly, you may reenable desired programs.
My System SpecsSystem Spec
05 Sep 2012   #20
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

UNINSTALL

Script:
Bonjour    Apple Inc.    1/8/2012    1.02 MB    3.0.0.10
Torrent                3.2.0 
REBOOT

You have several hacked programs and/or illegal versions of software on your computer.

Until this problem is fixed:
1. I recommend uninstalling all illegal software..
2.
Torrent
must go.

REMOVAL OF P2P PROGRAMS

There are signs of one or more P2P (Peer to Peer) File Sharing Programs on your computer.

As long as you are using any form of P2P networking to download files, you can anticipate malware infestations.

References citing the risk of using P2P programs:

Malware: Help prevent the Infection
Perils of P2P File Sharing
How to Prevent the Online Invasion of Spyware and Adware
The Hidden Security Risks of P2P Traffic


I strongly recommend that you uninstall:
Torrent
BitTorrent
Vuze

My System SpecsSystem Spec
Reply

 My computer freezes when i play media files




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD while trying to play media files.
my computer have been working witout any problems, just today i started getting a bsod when ever i try to open any media files, i have not installed any new software or hardware. i woyld appretiate any kind of help to help me figure out wats causing it.
BSOD Help and Support
How do I play .ZVR files in Windows Media Player ?
Hi I got windows 7 ultimate. when I try to play a .zvr file in windows media play, I get: "The selected file has an extension (.ZVR) that is not recognized by Windows Media Player, but the Player may still be able to play it..." etc. etc. How can I make it play it correctly ? I don't want...
Media Center
Files will not play in Windows Media Player
I have holiday movie clips taken on my Panasonic camcorder. I have copies on both desktop pc and laptop. The files used to play ok on both pc's but will not now play on my desktop anymore. I have tried copying the ones that play ok on the laptop back to the pc but the problem still exists. I...
Music, Pictures & Video
how can i play mkv files on tv through windows media player ?
Hi i am using samsung LCD tv and it supports DLNA. I can play all the video files on my LCD tv through windows media player except .mkv format. It does play on pc and laptop but not on LCD tv. The TV does not even show .mkv files. Do i have to install something additional to play mkv files on my tv...
Media Center
Play media and computer freezes, no signal to my monitor
Dear all, If I play a video file with VLC Media Player or a video on YouTube, out of the ordinary happens more often and often. It looks like everything freezes. My monitor doesn't receive any signal from the PC, so it turns pitch black. The audio freezes. The sound that comes out of the...
Hardware & Devices
Media Center wont play AVI or MPG files...
Media Center wont play AVI or MPG files... Hey everyone! Hope im in the right place. Having an issue with my main computer, Media Center wont play avi or mpg files. They play fine in Media Player however if I ask it to play in media center the media center loads up as normal but it just...
Media Center


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:54.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App