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Windows 7: My computer freezes when i play media files

02 Sep 2012   #1

Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
 
 
My computer freezes when i play media files

My computer keeps freezing. Here is a video i recorded to show how it happens. i dunno how to explain what is actually happening. it happens often but depending on its mood. sometime its frequent sometimes its not.
p/s: the problem can be seen at 0:40
[YOU************//www.youtube.com/watch?v=Qp19gAuWWNU[/YOUTUBE]
computer crash - YouTube
The problem occurs when playing any type of media file whether its while playing video, music, or watching youtube or any other streaming.

Please help. TQ.


My System SpecsSystem Spec
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02 Sep 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Welcome to the forum.

Do you have any codec pack installed?
My System SpecsSystem Spec
02 Sep 2012   #3

Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

yes. i use k-lite codec pack.
My System SpecsSystem Spec
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02 Sep 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Do you have any other codec pack installed besides that?

Uninstall and replace with Shark007's FREE Codec solutions - Windows 7 codecs Download Windows 7 Codecs 3.7.6 - FileHippo.com
When you're done installing just click on Shark007 suggested settings like on the image on that page.

Let us know if you're getting more freezes.
My System SpecsSystem Spec
03 Sep 2012   #5

Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

it didnt fix the problem. i had find and uninstalled all other codec and installed the shark codec but the problem is still there.
My System SpecsSystem Spec
03 Sep 2012   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Please fill in your specs:
System Info - See Your System Specs
My System SpecsSystem Spec
03 Sep 2012   #7

Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

System Manufacturer/Model Number
N/A
OS
Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz
Motherboard
Intel Corp. Base Board Product Name
Memory
4.00 GB
Graphics Card(s)
NVIDIA GeForce GT 525M
Sound Card
(1) NVIDIA High Definition Audio (2) NVIDIA High Definitio
Monitor(s) Displays
N/A
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
TOSHIBA MK6465GSXN
PSU
N/A
Case
N/A
Cooling
N/A
Keyboard
N/A
Mouse
N/A
Internet Speed
N/A
Other Info
N/A
My System SpecsSystem Spec
03 Sep 2012   #8

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Thanks.

Run SFC scannow and reboot if it says it found files for repair.
SFC /SCANNOW Command - System File Checker

Post back.
My System SpecsSystem Spec
03 Sep 2012   #9

MS Windows 7 Ultimate SP1 64-bit
 
 

apainine

Here is how you help us with your System Specs which then travel with all of your posts:

Update your SevenForums System Specs
User CP (located on the top menu bar) |
Your Profile | Edit System Spec
(left-hand column)

To gather info, use Speccy (my favorite) or SIW or System Info

In the System Manufacturer Block, enter:
Ř Manufacturer and Model OR Custom build.
Ř ADD the word laptop, desktop, netbook or tablet.
For example:
Toshiba Satellite L305D notebook.

Provide full windows version info, for example:
MS Windows 7 Ultimate SP1 64-bit

Use the “Other Info” block for Optical Reader,
Mouse, touchpad, wifi adapter, speakers, monitor, etc

Scroll down and click on SAVE CHANGES.

With Speccy, you can select with your mouse/touchpad info from the display
and paste that info into your specs.

SIW is a marvelous program, but the free version does not offer
this capability.

==========================================
==========================================
Your understanding and cooperation is appreciated.

I'll await the system specs before continuing.
My System SpecsSystem Spec
04 Sep 2012   #10

Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

i have run the sfc /scannow and there is mention of problem and have been repaired. rebooted the pc but the problem is still there.

@karlsnooks, i have installed speccy and editted the system specs as best as i can because there is too many technical terms i dont understand.
My System SpecsSystem Spec
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 My computer freezes when i play media files




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