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BSoD after sleep and hibernate mode
Hi,
My computer shows the BSoD when exiting Sleep mode and Hibernate mode too.
I have attached the SF file.
Thanks for your help.
Béryl.
Hi,
My computer shows the BSoD when exiting Sleep mode and Hibernate mode too.
I have attached the SF file.
Thanks for your help.
Béryl.
Beo, All your dumps indicate HssDrv.sys, that means Free VPN for iPhone, Android, Mac and Windows for secure and private browsing, accessing blocked sites and unblocking Facebook and Youtube - Hotspot Shield.
The installed one seems to be much older in your system.Code:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck C2, {7, 109b, 4440001, fffffa80048a6bd0} Unable to load image \SystemRoot\system32\DRIVERS\HssDrv.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for HssDrv.sys *** ERROR: Module load completed but symbols could not be loaded for HssDrv.sys GetPointerFromAddress: unable to read from fffff800030fd100 *** WARNING: Unable to verify timestamp for win32k.sys *** ERROR: Module load completed but symbols could not be loaded for win32k.sys Probably caused by : HssDrv.sys ( HssDrv+2bac ) Followup: MachineOwner
First try to upgrade it and see if there are any further crashes.Code:2: kd> lmvm HssDrv start end module name fffff880`057ca000 fffff880`057e3000 HssDrv T (no symbols) Loaded symbol image file: HssDrv.sys Image path: \SystemRoot\system32\DRIVERS\HssDrv.sys Image name: HssDrv.sys Timestamp: Thu Sep 02 23:17:07 2010 (4C7FE31B) CheckSum: 00019CB5 ImageSize: 00019000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
And, anytime you may shift to Microsoft Security Essentials - Free Antivirus for Windows.
But, if you stick with your one, and update it, I wouls suggest you to activate driver verifier to monitor this driver, so that if there are subsequent crashes, those will contain some more information.
Follow it: Driver Verifier - Enable and Disable
I have no VPN on my system. So I uninstalled what ExpatShield. Seems to have solved the problem. I tried the sleep mode and my computer didn't give me the BSoD at restart.
Thanks a lot.