BSOD due to driver ntkrnlpa.exe

Page 1 of 2 12 LastLast

  1. Posts : 7
    Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
       #1

    BSOD due to driver ntkrnlpa.exe


    I appreciate any help or direction you can provide me regarding this blue screen. It occurs when I attempt to put my PC to sleep.

    DRIVER_POWER_STATE_FAILURE
    ntkrnlpa.exe+dee9c
      My Computer


  2. Posts : 1,454
    Windows 7 ultimate x64
       #2

    Please use this tool to update your profile specs

    And then use this tool to post all the files here
      My Computer


  3. Posts : 7
    Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    Thanks for taking the time to help. The specs have been updated and the file is attached.
      My Computer


  4. Posts : 1,454
    Windows 7 ultimate x64
       #4

    GoZo

    the uploaded tool contains only the dmp files... i would need all other files to check .... use the grab all button in the sf diagnostic and upload
      My Computer


  5. Posts : 7
    Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #5

    Gotcha. I was not patient enough to let it finish. Please see the attached .zip file.
      My Computer


  6. Posts : 1,454
    Windows 7 ultimate x64
       #6

    Gozo

    Could you also provide the service tag for your Dell Dimension DXP051 ??
      My Computer


  7. Posts : 7
    Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #7

    8jv5891
      My Computer


  8. Posts : 1,454
    Windows 7 ultimate x64
       #8

    Well this is confusing ....

    The service tag ... points to a dell laptop....

    where as the doing !sysinfo on your dmps... shows that its a desktop ...
      My Computer


  9. Posts : 7
    Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #9

    It is a DELL Dimension 9150 Desktop. The service tag on the support site has a laptop photo with a description XPS 400/Dimension 9150. I am not sure why.

    photo of the unit.
    http://www.fap.pdx.edu/surplus/images/items/713.jpg
      My Computer


  10. Posts : 1,454
    Windows 7 ultimate x64
       #10

    Alright

    no problem

    the BSOD all were caused due a power failure on usbhub.sys.....

    Now this could be any device connected to your usbport.... i am try to find that out in the dumps...

    but the posted system logs are only till 2012-06-29 .

    Please go to event viewer directly and right click on the system logs and save it as .evtx file as shown below and upload here

    Attachment 229917

    So I would need this as well to confirm which is at fault ....
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 09:25.
Find Us