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System freezes, need to force restart using power button - BlueScreen
I got a series problem with my Sony Vaio laptop. Its still under warranty. I approached 2 service centers but the problem still not resolved. When I browse for half n hour or if i watch any movie for half n hour, then system hangs and screen turns black with power being ON. Need to force restart using power button. After switching ON, i get the follwing message:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 16393.
I have uploaded the ZIP file (SF_Diagnostic_Tool).
Please help me with this issue.
Last edited by Venky56; 03 Sep 2012 at 12:10. Reason: Uploading the ZIP file