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Windows 7: Windows crashes, then upon restart powers off at "Starting Windows"

03 Sep 2012   #1
mrxeight

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Windows crashes, then upon restart powers off at "Starting Windows"

My computer has been crashing lately and I cannot find the reason why. I have wiped my hard drive and re-installed all my programs. This event can go weeks without showing up, and then occur 6+ times in the span of 3-4 days. When my computer does crash, it always freezes and turns off at the "Starting Windows" screen on boot up. It usually takes about 4 times turning on my computer to get it to actually work, no matter how long after the initial crash.


My System SpecsSystem Spec
.
03 Sep 2012   #2
centaur78

Windows 7 ultimate x64
 
 

Please use this tool to update your profile specs

And then use this tool to post all the files here
My System SpecsSystem Spec
03 Sep 2012   #3
mrxeight

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Here is everything I believe.
My System SpecsSystem Spec
.

03 Sep 2012   #4
centaur78

Windows 7 ultimate x64
 
 

The posted system logs are only till 2012-07-19 .

Please go to event viewer directly and right click on the system logs and save it as .evtx file as shown below and upload here

Attachment 229835
My System SpecsSystem Spec
03 Sep 2012   #5
mrxeight

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Here is the required information.
My System SpecsSystem Spec
04 Sep 2012   #6
centaur78

Windows 7 ultimate x64
 
 

Based on what i could see from the logs is that all errors are related to your application... like your games etc... caused msvcr90.dll... or the microsoft visual c++ runtime.... Updating this should resolve issue with that...

the main problem...is that there are no BSOD dumps to analyse and tell you that the crash was due to hardware or software.....

So based on what you said... since the crash mostly occurs during startup...

lets first enable bootlogging ....

You can enable or disable boot logging by using the MSCONFIG utility. Follow these steps in Windows 7 and Windows Vista:
  1. Press Win+R to summon the Run dialog box.
  2. Type msconfig and press Enter.
  3. In Windows Vista, type the administrator’s password or click the Continue button.
  4. Click the Boot tab.
  5. Place a check mark by the item Boot Log.
  6. Click Apply and then OK.
  7. Click the Restart button to restart now.

After restarting your system got to your windows directory and look for ntbtlog.txt.. upload it here
My System SpecsSystem Spec
05 Sep 2012   #7
mrxeight

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

It only crashes on start up after the initial crash while the computer is on.
My System SpecsSystem Spec
05 Sep 2012   #8
mrxeight

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Here is the ntbtlog.
My System SpecsSystem Spec
29 Nov 2012   #9
mrxeight

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Is there anything I can do?
My System SpecsSystem Spec
Reply

 Windows crashes, then upon restart powers off at "Starting Windows"




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