System reboting randomly and getting blue screen error

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  1. Posts : 8
    Windows 7 home premium 64-bit
    Thread Starter
       #11

    yep, came with win 7 home premium. so all updates are finished. what now?
      My Computer


  2. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #12

    Care and Feeding of MGADiag tool

    Credits: This is based upon information from NoelDP

    To properly analyse and solve problems with Activation and Validation,

    we need to see a full copy of the report produced by the MGADiag tool.

    Download and save to your desktop:
    http://go.microsoft.com/fwlink/?linkid=52012

    After saving, run the downloaded tool.


    Click on the Continue button, which will produce the report.


    To copy the report to your response:
    Click on the Copy button in the tool (ignore any error messages),

    Enclose your response in a CODE block.
    Paste (using either right-click/Paste, or Ctrl+V ) into your response.

    State the Version and Edition of Windows quoted on your COA sticker

    which is located on the case of your machine or
    inside the battery compartment.

    Do NOT quote the Key on the sticker!

    COA -- Where and what is it.
      My Computer


  3. Posts : 8
    Windows 7 home premium 64-bit
    Thread Starter
       #13

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-XRPKK-74936-RWXJ9
    Windows Product Key Hash: AoQ5B7HTwlYvoQyI7zd/28PAS3A=
    Windows Product ID: 00359-OEM-9808451-12893
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {02830DF2-0220-4EB8-906C-2D250988A7F1}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120503-2030
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Plus 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{02830DF2-0220-4EB8-906C-2D250988A7F1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RWXJ9</PKey><PID>00359-OEM-9808451-12893</PID><PIDType>8</PIDType><SID>S-1-5-21-1982686074-4088905822-3176509419</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1006 </Version><SMBIOSVersion major="2" minor="5"/><Date>20100818000000.000000+000</Date></BIOS><HWID>F7E13307018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SA Western Standard Time(GMT-04:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>F168B3D8B1586</Val><Hash>39EipowuAK3lBEVOx5FveEZXIT8=</Hash><Pid>89409-707-0259496-65183</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00196-084-512893-02-1033-7600.0000-1362011
    Installation ID: 020570731204863210931002679071173555058956699603805145
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: RWXJ9
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 9/4/2012 6:12:27 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 9:2:2012 18:38
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAIABAABAAEAAQACAAAAAQABAAEAonbSp8KudxbiaziYEDNU8l6TEAaN72I9zu64phh5

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC 081810 APIC1703
    FACP 081810 FACP1703
    SRAT AMD FAM_F_10
    HPET 081810 OEMHPET
    MCFG 081810 OEMMCFG
    OEMB 081810 OEMB1703
    SSDT A M I POWERNOW



    windows 7 home prem oa
    other than that there are two bar codes n the activation code. on the bottom right hand corner has the code
    X15-53758

    so what does the activation and validation have to do with the problem i am having?
    is it related somehow?
    thanks
      My Computer


  4. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #14

    Please reread the description.
    run mgadiag.exe once again and this time copy and paste in the manner specified in my previous post.
    thanks,
    karl
      My Computer


  5. Posts : 8
    Windows 7 home premium 64-bit
    Thread Starter
       #15

    how to "enclose my response in a CODE block"
    first time i have heard of that. please advise.
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #16

    It doesn't matter.

    You would appear to be using a Key from a major manufacturer's COA sticker with a retail motherboard.

    It's debatable whether this is within the terms of the EULA/SLT or not, but since it's activated and appears to be recently validated, it seems that MS is happy enough.
      My Computer


  7. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #17

    kenshin,
    Now that Noel has pointed out the nature of your licensing, I'll be taking a look at your ZIP file.

    Incidentally, the hash mark, "tic-tac-toe mark" will insert a code block into a post.
      My Computer


  8. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #18

    Kenshin,
    While I'm perusing your zip file:
    Please help us to help you by fluffing out those system specs.

    Here is how. You will find SPECCY excellent for this task.

    Update your SevenForums System Specs
    User CP (located on the top menu bar) |
    Your Profile | Edit System Spec
    (left-hand column)

    To gather info, use Speccy (my favorite) or SIW or System Info

    In the System Manufacturer Block, enter:
    Ř Manufacturer and Model OR Custom build.
    Ř ADD the word laptop, desktop, netbook or tablet.
    For example:
    Toshiba Satellite L305D notebook.

    Provide full windows version info, for example:
    MS Windows 7 Ultimate SP1 64-bit

    Use the “Other Info” block for Optical Reader,
    Mouse, touchpad, wifi adapter, speakers, monitor, etc

    Scroll down and click on SAVE CHANGES.

    With Speccy, you can select with your mouse/touchpad info from the display
    and paste that info into your specs.

    SIW is a marvelous program, but the free version does not offer
    this capability.

    ==============================================

    Let me know when the specs are updated.
    Thanks,
    Karl
      My Computer


 
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