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Windows 7: BSOD whilst idle(?) locale ID: 2057

04 Sep 2012   #1
MattyT

Windows 7 x64 Professional
 
 
BSOD whilst idle(?) locale ID: 2057

Hi,

Been getting these crashes not long after switching my PC on. I put 'crashes when idle' but it just seems to happen whenever really.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80002D5FEA5
BCP3: FFFFF880097B4B40
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

System spec:

Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz (not overclocked)
Asus P8Z77-V LE Motherboard
AMD Radeon HD 7700 Series
Memory 8.00 GB
HDD (1) ST1000DM003-9YN162 (2) ST1000DM003-9YN162
BIOS Ver: 05.13

I'm sure I've missed something and will add anything on request,

Many thanks!

Matt


My System SpecsSystem Spec
.

04 Sep 2012   #2
MattyT

Windows 7 x64 Professional
 
 
Minidumps etc

Hi, think I've attached them correctly.

Cheers
My System SpecsSystem Spec
04 Sep 2012   #3
Anthony

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1
 
 

Update your ASMedia USB 3.0 Hub driver: ASMEDIA drivers & firmwares
My System SpecsSystem Spec
.


04 Sep 2012   #4
MattyT

Windows 7 x64 Professional
 
 

Hi Anthony,

Thanks for replying so soon. I'm not 100% sure about which drivers/firmware I need? Windows is telling me that I'm already upto date when I check in Device Manager and I'm not familiar enough with this to want to risk getting it wrong!

Could you point me in the right direction please.

Cheers,

Matt
My System SpecsSystem Spec
04 Sep 2012   #5
Anthony

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1
 
 

Top one of the drivers list: Version 1.16.1.0 date: 09/08/12
My System SpecsSystem Spec
07 Sep 2012   #6
MattyT

Windows 7 x64 Professional
 
 

Ok, I did that and it seemed to work for a couple of days but now it's crashed again with a similar message.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80002D4FEA5
BCP3: FFFFF8800A3A2B40
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
My System SpecsSystem Spec
07 Sep 2012   #7
Anthony

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1
 
 

Try this now then: RAM - Test with Memtest86+

Keep us posted, Thanks
My System SpecsSystem Spec
17 Sep 2012   #8
MattyT

Windows 7 x64 Professional
 
 

Hi,

So I've run Memtest86 and it came up with what looked like errors (red entries?). I'm only using the 1 8GB chip so wasn't much else to do there really. I'm guessing that it just scans the memory chip and not the graphics memory too? Bit in the dark about this!

The PC was built as a bespoke unit specifically for audio use and I've been in constant touch with the company (Inta Audio, Coventry, UK) that built it and I have to say that they've been brilliant. Unfortunately, we've exhausted all the possibilities that can be safely done here at home so I'm sending it back to them for full diagnostic and repairs.
Just the luck of the draw, I'll hopefully update as solved with what was actually wrong when I get it back.

Thanks for your help Anthony.

Matt
My System SpecsSystem Spec
17 Sep 2012   #9
MattyT

Windows 7 x64 Professional
 
 

PS. Almost forgot to mention that, yes I'm still getting BSODs with the same entry and BCCode!
My System SpecsSystem Spec
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 BSOD whilst idle(?) locale ID: 2057




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