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Windows 7: BSOD Driver IRQL not less or equal on laptop

04 Sep 2012   #1

Windows 7 Professional 64bit
 
 
BSOD Driver IRQL not less or equal on laptop

Hello,
I recently bought a Lenovo E525 laptop with Windows 7 Professional 64, it has been working fine but after traveling to another country and connecting to WIFI (for the first time ever) over there I started to have crashes. They occur at random times, while browsing internet or while reading pdf documents.
I tried updating drivers using Device Manager in Lenovo ThinkVantage Toolbox but it didn't really help.
Would be very grateful for any help.
So far the technical information seems to point out to rtl8192se.sys, if that makes a difference.
Regards,
Suezay

My System SpecsSystem Spec
.

07 Sep 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

My bad that I dont know Polish! Still I am trying to suggest you something.

Initially it is being seen that your problem is with Realtek RTL8192CE Wireless LAN PCI-E NIC. This driver tries to access an address that is pageable (or that is completely invalid) while the IRQL was too high.
Code:
BugCheck D1, {0, 2, 0, fffff8800764a1db}

Unable to load image \SystemRoot\system32\DRIVERS\rtl8192Ce.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for rtl8192Ce.sys
*** ERROR: Module load completed but symbols could not be loaded for rtl8192Ce.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : rtl8192Ce.sys ( rtl8192Ce+1d1db )

Followup: MachineOwner
---------
I would suggest you to remove that driver completely, in safe mode, using |MG| Driver Fusion (Driver Sweeper) 1.2.0 Download. Then, First, download the network card driver from manufactuer's website.

Then reinstall the driver:
  1. Click the Start Button, type "devmgmt.msc" (without quotation marks) in the Start Menu Search box and press Enter.
  2. Double click to expand "Network adaptors".
  3. Right click your network card and click Uninstall.
  4. Check "Delete driver software for this device" check box, click OK.
  5. Restart the computer
  6. If windows does not auto configure the appropriate drivers at startup, install the downloaded one manually.
To download thew appropriate driver, most probably the correct location is Realtek.

Let us know the results. (As I dont know your language, I failed to access successfully in MSINFO32 and eventsys files )
My System SpecsSystem Spec
08 Sep 2012   #3

Windows 7 Professional 64bit
 
 

Hey,

Sorry I had no idea that me having Polish version would be a problem here
Anyway, computer doesn't crash at all without WIFI connected (also tried connecting Internet through a cable, no problems as well) so I think that your advice will be helpful.
I updated driver and now will be checking out if I get crashes while using WIFI.
I will report back once I'm sure they are gone.
Thanks for the help,
Suezay
My System SpecsSystem Spec
.


08 Sep 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Nice info, Seuzay
Actually I failed to read your Eventsys file Probably If I could go through that one, I could have obtained more info about those crashes

Anyway, let us informed.
My System SpecsSystem Spec
09 Sep 2012   #5

Windows 7 Professional 64bit
 
 

Hey,
It seems that changing a driver id what it took.
I haven't gotten any crashes since I did that.
Thanks a lot,
Suezay
My System SpecsSystem Spec
09 Sep 2012   #6
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

You are welcome Thanks for informing us!
My System SpecsSystem Spec
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 BSOD Driver IRQL not less or equal on laptop




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